
Senior Customer Success Trainer
3 days ago
Overview TalentPop is looking for a Senior Customer Success Trainer to champion our agents' professional development and ensure they deliver world-class support for our eCommerce clients. If you have a passion for building talent, a proven track record in a BPO environment, and deep expertise in customer service platforms, you will be the key to our team's success. Your Day-to-Day Design & Deliver: Create, update, and facilitate high-impact virtual training programs (via Zoom) for new hires on core customer service skills, company policies, and platform proficiency. eCommerce Platform Expertise: You will be the master instructor for key CX and eCommerce platforms, including Gorgias, Zendesk, Re:Amaze, Freshdesk, and Shopify. Curriculum Development: Design engaging, scalable training content, assessments, and learning materials using specialized tools like Trainual, Loom, and Canva. Performance Coaching: Evaluate trainee performance, deliver constructive, actionable feedback, and mentor new team members through their onboarding period. Strategic Onboarding: Lead and manage the entire New Team Member Onboarding Week, ensuring a smooth, inspiring, and effective start for every new hire. What You’ll Bring Industry Background: 3–5 years of experience in the BPO/Outsourcing space, specifically within the Customer Service industry. Training Expertise: 1–2 years dedicated experience as a Customer Service Trainer or Learning Specialist. Tech Stack Proficiency: Hands-on knowledge of eCommerce platforms and tools such as Gorgias, Shopify, Zendesk, Re:Amaze, and Freshdesk. Operational Knowledge: Familiarity with eCommerce operations, as well as CRM and project management tools like HubSpot and Monday.com. Bonus Experience: Previous experience as a Virtual Assistant is preferred, along with proficiency in Canva, Trainual, and Loom. Benefits Growth: A positive, collaborative environment where your ideas directly shape our training strategy. Rewards: Performance and recognition bonuses for top achievers, plus a year-end bonus. Wellness: Health and dental insurance or a monthly health stipend, plus paid time off to rest and recharge. Join TalentPop today #J-18808-Ljbffr
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Customer Success Specialist
4 weeks ago
Caloocan, Philippines Right Fit Advisors Full timeOverview The Opportunity — As a Customer Success Manager , you’ll play a mission-critical role in retaining and growing our customer base. Your job goes beyond onboarding and support — you’ll build loyalty, prevent churn, and help customers extract maximum value from our platform. You’ll turn users into advocates and relationships into long-term...
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Customer Success Lead
2 weeks ago
Caloocan, Philippines Activate Talent Full timeCustomer Success Lead Remote · Full-Time A fast-growing DTC eCommerce brand revolutionizing the at-home hair removal experience is seeking a Customer Success Lead to elevate our support operations and team performance. We’re committed to delivering exceptional customer experiences through high-quality products and a customer-first mindset. As we continue...
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Hebrew Translator – AI Trainer
4 weeks ago
Caloocan, Philippines Invisible Expert Marketplace Full timeOverview Join to apply for the Hebrew Translator – AI Trainer role at Invisible Expert Marketplace . Are you a Hebrew translator eager to shape the future of AI? Large-scale language models are evolving from clever chatbots into powerful engines of linguistic intelligence. With high-quality training data, tomorrow’s AI can deliver accurate,...
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Customer Success
4 weeks ago
Caloocan, Philippines Pro Coffee Gear Full timeOverview Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer...
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Virtual Training
3 days ago
Caloocan, Philippines TalentPop App Full timeVirtual Training & BPO Operations Manager The Opportunity: Shape the Future of Service Delivery Are you a proven leader in the Business Process Outsourcing (BPO) and training space, ready to manage and scale a high-performing global training program? We're seeking a Virtual Training & BPO Operations Manager to own the learning strategy for our frontline...
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Senior Graphic Designer
2 weeks ago
Caloocan, Philippines Enzo Full timeEnzo Manila, National Capital Region, Philippines Overview We’re looking for a Multidisciplinary Designer to join our team. In this role, you\'ll design and maintain high-quality, conversion-driven popups and forms that align with our brand and support internal stakeholders—primarily within the Customer Success team. You’ll collaborate...
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Philippines Customer Experience Specialist
4 weeks ago
Caloocan, Philippines Pela Full timePhilippines Customer Experience Specialist Join to apply for the Philippines Customer Experience Specialist role at Pela Philippines Customer Experience Specialist 3 days ago Be among the first 25 applicants Join to apply for the Philippines Customer Experience Specialist role at Pela Get AI-powered advice on this job and more exclusive features....
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Billing Analyst/Senior
5 days ago
Caloocan, Philippines Hireframe Full timeThe Billing Analyst/Senior will be responsible for managing and executing the billing process, including generating invoices, reviewing billing data, reconciling accounts, and preparing reports. This role requires a detail-oriented professional with extensive experience in billing operations and financial reporting. The Billing Analyst/Senior will...
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Senior General Ledger Accountant
4 weeks ago
Caloocan, Philippines Michael Page Full timeEnjoy the benefits of a fully remote work setup. Be part of a publicly listed global organization. About Our Client A global provider in the manufacturing and production industry, this company delivers essential power solutions to the Industrial Technology, Healthcare, and Semiconductor sectors. It designs and builds hardware that converts electricity into...
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Customer Training Specialist
3 weeks ago
Caloocan, Philippines OP360 (OfficePartners360) Full timeOverview OP360 delivers high-performing outsourcing solutions. We partner with ambitious brands to make scaling easy. At OP360, we make business better, faster, and smarter. As a US-headquartered BPO, we provide nearshore and offshore support to help ambitious companies grow. With a focus on innovation and excellence, we build long-lasting partnerships that...