
Customer Service Training Specialist
3 days ago
Be among the first 25 applicants Empower Growth as Our Next Customer Service Training Specialist Are you passionate about helping others succeed? At TalentPop , we are looking for a Customer Service Training Specialist who will play a vital role in equipping our agents and candidates with the skills and confidence they need to thrive. If you excel at creating engaging learning experiences and delivering impactful training sessions, this senior role is for you. What You’ll Bring To The Table 3–5 years of BPO experience in the Customer Service industry 1–2 years of experience as a Customer Service Trainer 1–2 years of Virtual Assistant experience (preferred) Experience with eCommerce platforms and tools such as Gorgias, Shopify, Zendesk, Re:Amaze, and Freshdesk Knowledge and experience in eCommerce operations Familiarity with CRM and project management tools like HubSpot and Monday.com Proficiency in Canva, Trainual, and Loom (preferred but not required) Your Day-to-Day Conduct one-on-one and group training sessions via Zoom for new team members Train new hires on company policies, guidelines, software, and resources to prepare them for success Facilitate customer service and eCommerce platform training for Gorgias, Zendesk, Re:Amaze, Freshdesk, and Shopify Deliver brand-specific and role-specific training, including Brand Concierge and client-focused sessions Create and develop training materials and assessments using approved tools and formats Design engaging and informative presentations using Trainual, Moodle, Loom, and Canva Participate in New Team Member Onboarding Week sessions and lead discussions following the training outline Evaluate trainee performance and provide actionable feedback for improvement Schedule Full-time, Monday to Friday | US PST Time Zone Why Join TalentPop? At TalentPop , we do more than build teams — we build careers. You will join a community of passionate professionals who value collaboration, continuous growth, and excellence in customer service. We prioritize a people-first culture where your contributions are recognized and your development is supported. Performance and recognition bonuses for top achievers Health and dental insurance or a monthly health stipend Paid time off to rest and recharge Year-end bonus as a token of appreciation for your hard work A positive, growth-oriented environment where your ideas are heard Technical Requirements Laptop or desktop with at least an Intel Core i5 or Ryzen 5 processor and 8GB RAM (or equivalent) Stable DSL, Cable, or Fiber internet connection (LAN required) with a minimum of 20 Mbps speed Backup internet connection with at least 5 Mbps speed Inspire. Empower. Lead the way in learning. Join TalentPop today and help shape the next generation of world-class customer service professionals. #J-18808-Ljbffr
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Customer Training Specialist
4 weeks ago
Caloocan, Philippines OP360 (OfficePartners360) Full timeOverview OP360 delivers high-performing outsourcing solutions. We partner with ambitious brands to make scaling easy. At OP360, we make business better, faster, and smarter. As a US-headquartered BPO, we provide nearshore and offshore support to help ambitious companies grow. With a focus on innovation and excellence, we build long-lasting partnerships that...
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Training & Onboarding Specialist
3 weeks ago
Caloocan, Philippines TalentPop App Full timeOverview Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App. At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of...
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CX Partner Training Specialist
1 day ago
Caloocan, Philippines TalentPop App Full timeThe Opportunity: Drive World-Class Service Delivery Are you an expert in virtual training and service operations, ready to own and scale a high-performing global training program? We're seeking a CX Partner Training Specialist to manage the learning strategy for our frontline customer service teams across multiple third-party Service Partners . This is a...
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Customer Service QA Specialist
2 weeks ago
Caloocan, Philippines Stellar Blue Full timeCustomer Service QA Specialist (Chinese Speaker) We are a startup company specializing in software development, dedicated to providing clients with comprehensive solutions in system development, marketing services, and operations management. We have established a strong presence across diverse industries, including finance, manufacturing, advertising,...
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Customer Service
2 weeks ago
Caloocan, Philippines Buscojobs Full timeLooking for Filipino (Philippines-based) candidates Job Role: Customer Service / Administration Specialist Compensation range: $1,500 AUD - $2,000 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a...
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Sales Training Specialist
3 days ago
Caloocan, Philippines Lifestrong Marketing Inc. Full timePosition Summary As a Sales Training Specialist , you'll design, deliver, and evaluate engaging training programs for both office and field teams—including merchandising, trade marketing, and sales staff—ensuring alignment with the company's vision of excellence, positivity, and social responsibility. Key Responsibilities Training Needs Assessment:...
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VA Training Specialist
7 hours ago
Caloocan City, National Capital Region, Philippines TalentPop App Full timeJoin Our Team as a e-Commerce VA Training SpecialistThis is your chance to join a winning team and one of the fastest-growing companies in the eCommerce EcosystemJob ResponsibilitiesHost training classes via Zoom, discussing topics in the training outline.Train newly hired agents on policies, tools, software, and resources to help them prepare for their...
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Customer Service Representative
3 weeks ago
Caloocan, Philippines Lamonte Sales and Merchandising Specialist Full timeThe CSR will focus on clerical data related tasks, who would be responsible for maintaining and organizing large amounts of data, as well as performing administrative duties to support the customer marketing and operation department. Job Requirements Bachelor’s Degree in Marketing Management, or any related course Detail-oriented Proactive, Enthusiastic...
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Senior Customer Service
1 day ago
Caloocan, Philippines Pearl West Full timeSenior Customer Service & Support Specialist (eCommerce Brands) Location: Remote (Philippines) | Employment Type: Full-Time | Salary Range: $1000-$1200 per month | Reports To: HR/CS Director About Pearl West Group Pearl West Group is a fast-growing eCommerce investment and operating company that scales digital consumer brands through data-driven performance...
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Sales Specialist
2 weeks ago
Caloocan, Philippines Virtual IP Full timeVirtual IP Manila, National Capital Region, Philippines Company Description We suggest you enter details here Role Description This is a full-time remote role for a Sales Specialist. The Sales Specialist will be responsible for identifying potential customers, providing information about our products and services, and closing sales. Day-to-day tasks...