Hotel Manager

1 week ago

Palawan, Philippines IBDC Full time

Job Description Supervise day-to-day operations within the resort—including housekeeping, food and beverage, maintenance, and front office. Consistently uphold and enforce Standard Operating Procedures (SOPs), coordination protocols, and brand quality standards. Handle guest complaints promptly and professionally; solicit feedback and comments. Monitor, analyze, and control all labor and inventory costs, including preparing monthly reports, charts, and schedules to ensure budgets are met or exceeded while maintaining and improving quality. Ensure all staff are well-trained and confident in the details of each service and product, fostering excellent guest service and strong product knowledge. Develop and implement strategic plans to improve the resort’s financial performance, guest satisfaction, and operational efficiency. Collaborate with the sales and marketing team to develop and execute effective promotional strategies. Foster a positive and productive work environment that promotes employee engagement and development. Proven pre-opening experience in hospitality or F&B operations (ideally in a beach club, resort, or restaurant setting) Strong leadership, communication, and interpersonal skills Highly organized with a proactive attitude and excellent problem-solving abilities Strong understanding of resort management best practices, including revenue management, quality assurance, and regulatory compliance Ability to lead and motivate a team of hotel staff to deliver exceptional customer service Willing to work on-site (El Nido) with flexibility across shifts, weekends, and holidays Bachelor’s degree in Accountancy, Hospitality Management, or any related field Qualifications Proven pre-opening experience in hospitality or F&B operations (ideally in a beach club, resort, or restaurant setting) Strong leadership, communication, and interpersonal skills Highly organized with a proactive attitude and excellent problem-solving abilities Strong understanding of resort management best practices, including revenue management, quality assurance, and regulatory compliance Ability to lead and motivate a team of hotel staff to deliver exceptional customer service Willing to work on-site (El Nido) with flexibility across shifts, weekends, and holidays Bachelor’s degree in Accountancy, Hospitality Management, or any related field Skills & Competencies Management Skills Communication Skills Customer Service If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, #J-18808-Ljbffr

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