Customer Sales Representative

5 days ago


Makati City, National Capital Region, Philippines KMC Solutions Full time
Make your next big career move by applying as KMC Solutions' next OUTBOUND CALL SPECIALIST

Are you a self-driven, results-oriented sales professional with a passion for closing deals? We are looking for a resilient and persuasive individual who thrives in a fast-paced sales environment. In this role, you'll handle both inbound and outbound calls, apply inside sales techniques, and recommend postage meter supplies to key decision-makers. You should be comfortable with high-volume outreach and adept at overcoming objections to drive sales success.

On top of your salary, here are the exciting benefits you can look forward to:

• 10K Sign-on Bonus

• Comprehensive HMO coverage

• Unlimited MadMax Coffee

• Exciting learning and career growth opportunities

• Seamless HR experience with Cloud HR (Sprout)

• Above-standard leave benefits

The main responsibilities of an OUTBOUND CALL SPECIALIST include:

At Pitney Bowes, we pride ourselves on being the leader in our market, thanks to our strong ability to acquire and retain customers. To maintain this success, we seek individuals with the drive and passion to master the art of sales. This role can be challenging, but it is essential for business growth.

What does a typical day look like for a OUTBOUND CALL SPECIALIST?

• Team Huddle

The day typically starts with a team huddle, where team leaders provide a quick briefing on goals, expectations, and previous day's performance.

• Making Calls

Your main task will be making outbound calls throughout the day (approximately 150-200 calls daily). These calls are made to Pitney Bowes customers in the US and Canada who have not recently purchased supplies. It will be your role to re-engage them and drive sales through effective communication.

• Hitting Sales Targets

This is a quota-driven role focused on generating sales revenue. To succeed, you need to be consistent, resilient, and persuasive in handling objections. Every call is an opportunity to build rapport, understand customer needs, and close sales.

• Closing the Day

The day often ends with a follow-up huddle where managers provide updates on performance, recognize top performers, and discuss strategies for continuous improvement.

•Qualifications:

• Required B2B/B2C sales experience.

• Minimum of 1 year handling outbound or inbound calls.

• Strong background in sales or customer service with a proven track record of exceeding sales goals.

• Excellent objection-handling, negotiation, and closing skills.

• Proficiency in Microsoft Office and multitasking across multiple screens.

• Availability to work Monday through Friday, 8:00 AM – 5:00 PM Central Time.

• Willingness to work 100% onsite.

Preferred Qualifications:

• Proven experience in telesales, call center, or inside sales.

• Demonstrated success in increasing sales revenue.

• Location: One Ayala Malls, Makati, Philippines

• Work Setup: Onsite | Night Shift

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