Junior Account Manager

Join to apply for the Junior Account Manager role at CO Careers Work Setting: Onsite, Schedule: 5:30 AM – 2:30 PM PH Time, Location: Clark Outsourcing – Building 35, Philexcel Business Park, Clark Pampanga Sign‑Up Bonus: 45,000.00 (equally divided into three: 15,000 on 1st day, 15,000 at 3rd month, 15,000 at 6th month) Quick Rundown: We are seeking a dedicated and dynamic Junior Account Manager for our Customer Service team. This role is crucial in nurturing and maintaining strong relationships with our distributor partners. The ideal candidate will have a passion for customer service, a deep understanding of our product range, and the ability to effectively communicate and coordinate with our distributor partners to ensure their needs are met. What You’ll Do Build and maintain robust relationships with our distributors, ensuring high levels of satisfaction and loyalty Proactively engage with our distributors to understand their needs and offer tailored solutions that align with their business objectives Identify and act on cues for account growth by providing value‑adding solutions that align with the distributor’s business model Develop strategies to enhance the overall distributor experience and maximize the potential of each account Gain a comprehensive understanding of our diverse range of products and services, and be able to translate this knowledge by providing detailed product information and resources to effectively meet the needs of our distributors and support their decision‑making processes Be a sounding board and support our distributors when they face a challenging situation with their client Coordinate with internal teams—including Product Development, Marketing, and Sales—to ensure client needs are met and expectations are exceeded Handle distributor inquiries and resolve issues promptly and professionally Prepare and deliver reports and insights to our distributors and internal teams, providing valuable information to drive decision‑making and strategy Utilize Salesforce to track account activities, maintain accurate records, and monitor progress What We’re Looking For Minimum of 3 years of experience as an Account Manager, preferably in a B2B environment Proven track record in managing and growing accounts with a focus on building and maintaining client relationships Experience working with CRM systems, preferably Salesforce Experience engaging with customers through various communication methods—including face‑to‑face meetings, phone, email, and virtual meetings Confidence in planning and executing presentations to distributors Excellent communication skills (written and verbal), with strong listening abilities and the capacity to convey key information Strong negotiation skills and attention to detail Why You’ll Love Joining the CO Fam At Clark Outsourcing , we’re redefining what it means to work in a BPO. This isn’t your regular office setup—it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched and we promise you’ll have to experience it yourself. Benefits Health and welfare benefits: HMO with prescription coverage, SSS, PhilHealth, Pag‑IBIG, 13th‑month pay, retirement benefits, and more Travel opportunities: Based in the US, UK, and Australia for client visits (at least 20 staff per year) Leave benefits: Paid holidays, earned PTO, wellness leave, bereavement, parental leave, Magna Carta leave Extra perks: Salary loans up to PHP 1 M via BPI, CO Swag Bag, birthday and anniversary tokens, flexible workplace Growth and recognition: Yearly performance appraisals, career advancement programs, CO League events, coaching We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr