AI Engineering Head

Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

The Head of Engineering leads the technical execution of Globe’s AI Engineering strategy, overseeing the development, delivery, and operations of AI-driven backend systems, platforms, and reusable modules across multiple product lines. This role is responsible for driving engineering excellence, ensuring architectural cohesion, and cultivating a high-performance engineering culture. The ideal candidate combines deep technical leadership with strategic vision—balancing speed, scalability, and security—while mentoring cross-functional teams and interfacing with stakeholders to deliver impactful AI-powered products and platforms.

• Technical Strategy & Execution: Define and execute the AI Engineering roadmap aligned with business and platform strategy. Oversee the architecture, design, and development of scalable AI services, APIs, and infrastructure. Apply modern engineering practices including DevOps, CI/CD, SRE, and IaC where available and collaboratively establish and evolve practices where gaps exist.
• Engineering Leadership: Lead and mentor a multidisciplinary engineering team (backend, cloud, AI, data, fullstack). Champion code quality, documentation, testing standards, and system reliability. Foster a growth-oriented engineering culture with knowledge-sharing, innovation, and technical excellence.
• Platform & Systems Architecture: Ensure architectural alignment across backend systems, AI workloads, and cloud infrastructure. Drive the adoption of reusable components, standard patterns, and platform scalability best practices. Oversee performance monitoring, capacity planning, and optimization of high-throughput systems.
• AI & Data System Integration: Collaborate with AI scientists, product teams, and architects to productionize models and pipelines. Ensure data infrastructure supports AI training, inference, and real-time use cases effectively. Champion observability, model governance, and ethical AI usage within engineering systems.
• Security, Compliance & Operations: Embed security-by-design principles in all engineering efforts. Ensure compliance with regulatory standards (e.g., GDPR, HIPAA) and internal governance policies. Drive incident response readiness, disaster recovery planning, and operational resilience. Strengthen AI governance by championing observability, model governance, and the use of ethical AI, aligning with company values and security standards.
• KPIs and Deliverables: Monitor engineering velocity and delivery cadence (sprint throughput, release frequency); platform/system uptime and operational reliability; model accuracy and alignment with business requirements; code quality, security audit scores, and reduction of technical debt; stakeholder and cross-functional team satisfaction.
• Key Deliverables: Unified Engineering Roadmap and Governance Framework; Scalable AI Platform Architecture and Component Library; High-performing, reliable backend and data systems powering AI models; Team Capability Growth & Mentorship Programs; Security, Observability, and Operational Runbooks.

• Education: Bachelor's or Master’s degree in Computer Science, Software Engineering, or related technical fields (or equivalent experience).
• Experience: 10+ years of proven engineering experience with significant expertise in AI system architecture and design. Extensive experience building scalable, high-performance systems in cloud environments (AWS, GCP, Azure). Demonstrated leadership in technical strategy, architecture planning, and execution.

Equal Opportunity Employer. Globe’s hiring process promotes equal opportunity to applicants; any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here.

At Globe, we are committed to attracting the best and brightest talents. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle.

We provide cellular, broadband, and mobile data services by focusing on enriching our content offerings amid customers\' growing preference for multimedia platforms across multiple screens and devices. Globe was recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific\'s leading mobile alliance of 36 mobile carriers.

Purpose: In everything we do, we treat people right to create a Globe of Good. Vision: We see a Philippines where families\' dreams come true, businesses flourish, and the nation is admired. Mission: We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.