Head of Engineering, AI Safety Services

ML Engineering Manager, AI Safety page is loadedML Engineering Manager, AI Safety Apply locations Chennai, India Gurugram, India Navi Mumbai, India Greater Noida, India Indore, India time type Full time posted on Posted Yesterday time left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id R_2508_10545

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Head of Engineering, AI Safety Services
Enable responsible AI innovation at the speed of progress.

The impact you’ll make

• Accelerate responsible innovation by providing world-class AI safety services that allow our customers to quickly deploy new models and applications without compromising on safety.

• Influence the industry by establishing best practices, scalable tools, and clear benchmarks that set the standard for AI safety.

• Drive customer success through tools and platforms that integrate seamlessly into customer workflows, enabling safe and rapid innovation.

What you’ll do

• Lead and inspire your team (AI engineers, platform engineers, and a product manager):

  • Set clear goals, mentor team members, and foster a culture of impact, collaboration, and rapid learning.

  • Implement agile processes that prioritize speed without sacrificing quality or security.

• Collaborate closely with customers to understand and address their AI safety challenges:

  • Engage directly with customer teams to understand their innovation objectives, pain points, and safety requirements.

  • Translate customer needs into actionable roadmaps aligned with their innovation cycles.

• Deliver tools and services that ensure AI applications are aligned, robust, interpretable, and safe:

  • Oversee the development of platforms for alignment assessments, adversarial testing, drift detection, and interpretability analysis.

  • Make informed build vs. buy decisions to optimize speed and customer integration.

• Champion engineering excellence in a high-stakes environment:

  • Establish and enforce secure coding practices, automation, monitoring, and infrastructure-as-code.

  • Ensure system reliability through defined SLAs, SLOs, rigorous testing, and clear operational dashboards.

• Continuously innovate within AI safety methodologies:

  • Keep current with cutting-edge research in AI safety, adversarial testing, and model evaluation.

  • Pilot emerging techniques that enhance our offerings and accelerate customer deployments.

Experiences you'll bring

• 5+ years of experience in software engineering, with at least 2 years managing technical teams or complex projects.

• Proven track record delivering AI, ML, or data-intensive platforms or services (e.g., model evaluation platforms, MLOps systems, AI safety tools).

• Demonstrated success in team leadership, coaching, and talent development.

• Excellent cross-functional collaboration and communication skills, bridging technical concepts with customer value.

Technical skills you'll need

• Proficiency with common software languages, frameworks, and tools such as Python, TensorFlow, PyTorch, Docker, Kubernetes, JavaScript, HTML/CSS, REST APIs, and SQL/noSQL databases

• Expertise with cloud environments such as AWS, GCP, or Azure.

• Familiarity with LLM architectures, including evaluation techniques, prompt engineering, and adversarial testing methodologies.

Preferred technical experience: exposure to platforms like LangChain, LangGraph; experience with distributed systems (Spark/Flink); familiarity with AI regulatory frameworks or secure deployment standards (e.g., SOC 2, ISO 27001).

Why you’ll love this role

• Purpose-driven work: Contribute meaningfully to a safer AI future while enabling groundbreaking innovation.

• Strategic visibility: Directly impact high-profile AI safety initiatives with industry-leading customers.

• Growth opportunities: Collaborate with top-tier AI talent and help shape an emerging industry.

• Supportive culture: Enjoy competitive compensation, flexible work arrangements, and significant investment in your professional and personal growth.

Ready to ensure AI moves fast—and stays safe?

Join us and shape the future of responsible AI innovation.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

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Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.

At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.

Protecting You from Fraud

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:

You will never be asked for payment information or banking information during the application or interview process.

We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us

Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.

We have identified several clues to watch out for to help you identify and avoid recruiting scams:

TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.

TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.

If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website ( taskus.wd1.myworkdayjobs.com/Careers ). This is the only chat room where you will find our recruiters.

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