Training Delivery Specialist

2 weeks ago

Pasig, Philippines MicroSourcing Full time

Position: Training Delivery Specialist

Location: Ortigas, Pasig

Work Setup & Shift: Onsite | Shifting

About the Role

As a Training Delivery Specialist, you will deliver training sessions, plan and adjust training schedules, participate in meetings, prepare and plan for upcoming training sessions, create and update e-learning modules, and recommend improvements to existing training programs.

  • Deliver training sessions ranging from individual coaching to large group facilitation
  • Plan and adjust training schedules in response to operational needs and unforeseen changes
  • Participate actively in meetings to stay aligned with team and organizational objectives
  • Prepare and plan for upcoming training sessions based on current and future operational requirements
  • Create and update e-learning modules and training materials to reflect current operational practices
  • Recommend and implement improvements to existing training programs and materials
  • Prepare comprehensive training reports and conduct post-training analysis to assess effectiveness and outcomes
What You Need

To be successful in this role, you should have:

  • At least 2 years in college (Associate Degree or equivalent coursework)
  • Minimum of 2 years’ experience in the travel industry (Preferred but not required)
  • At least 2 years of experience as a Trainer in a BPO setup, handling training delivery and facilitation
  • Experience managing large groups in a blended learning environment
  • Six Sigma certification is an advantage (Preferred but not required)
  • Strong ability to create and develop effective learning materials tailored to operational needs
About MicroSourcing

MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers.

We are committed to fostering an inclusive culture that celebrates diversity and promotes equal opportunities for all.

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