Training Specialist

2 weeks ago

Pasig, Philippines MicroSourcing Full time

Discover your 100% YOU with MicroSourcing

Position: Training Delivery Specialist

Work Setup & Shift: Onsite | Shifting

You'll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

As a Training Delivery Specialist, you will:

  • Deliver training sessions ranging from individual coaching to large group facilitation
  • Plan and adjust training schedules in response to operational needs and unforeseen changes
  • Participate actively in meetings to stay aligned with team and organizational objectives
  • Prepare and plan for upcoming training sessions based on current and future operational requirements
  • Create and update e-learning modules and training materials to reflect current operational practices
  • Recommend and implement improvements to existing training programs and materials
  • Prepare comprehensive training reports and conduct post-training analysis to assess effectiveness and outcomes

What You Need:

  • At least 2 years in college (Associate Degree or equivalent coursework)
  • Minimum of 2 years’ experience in the travel industry (Preferred but not required)
  • At least 2 years of experience as a Trainer in a BPO setup, handling training delivery and facilitation
  • Experience managing large groups in a blended learning environment
  • Six Sigma certification is an advantage (Preferred but not required)
  • Strong ability to create and develop effective learning materials tailored to operational needs

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%

MicroSourcing is an equal opportunities employer and welcomes applications from diverse candidates.

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