Manager, Technical Support

Manager Technical Support – Muntinlupa

Posted 334 days ago

Job Description

Permanent

• Job Summary: A Service Supervisor is generally assigned for the upkeep of the company's assets deployed in different areas across the country via on-site and remote implementations. This person must be analytical and sufficiently trained in every aspect of the job. He/she is expected to deliver concise reports and outputs.
• Roles and Responsibilities: Remote and on-site asset technical support, updating and documentation. Hardware and software installation and configurations. Periodical on-site asset maintenance. Assists in research and development of IT hardware requirements. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance, Completion, and Implementation). Oversee and manage the team.

• Requirements: At least a graduate of any Computer, IT and related courses. Experience in remote and on-site technical support, hardware and software installation and configurations. Must have at least 3 years of experience in the scope of work. Worked as an IT/Computer technician from a reputable company. Must have no derogatory records. With 7 years minimum of experience. With team management experience. Willing to work onsite in Ortigas office. Willing to do field work if needed.

Note: This posting may indicate region restrictions. Company-specific region notices have been omitted for clarity.

Customer Service Representative

Posted today

Job Description

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

This advertiser has chosen not to accept applicants from your region.

Customer Service Associate – Makati

Makati, National Capital Region CEMEX

Posted today

Job Description

• What is the job? Prompt and accurate sales order creation (voice/electronic) according to policies, logistics and operational capacities, and system procedures to ensure efficient order fulfillment. Ensure complaints are logged, followed up, and closed according to defined SLAs. Define SLAs with different departments. Ensure proper customer management per defined call flow parameters to achieve customer satisfaction. Ensure inquiries and tasks are coordinated and executed within defined service levels to exceed expectations. Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.

• Qualifications: Bachelor’s Degree; willing to work in Makati; 0-5 years in customer service, order processing or back office; good English and Filipino; fresh graduates welcome.

Location: Makati

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative – Alabang / Taguig

Posted today

Job Description

Customer Service Representatives are responsible for managing customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative – Taguig

Taguig, National Capital Region GDV Business Services Co.

Posted today

Job Description

Urgent hiring for Customer Service Representative and Technical Support Representative. Location: BGC, Taguig. Perks include onsite work, HMO up to 400K (with dependents), medicine reimbursement, equipment provided, and opportunities for promotion. Salary up to Php 31,000 per month with various benefits and shift options. Requires college graduate or undergraduate with related BPO experience and willingness to work onsite.

Note: This posting contains detailed benefits and schedule information. Applicants should assess fit based on qualifications and location.

This advertiser has chosen not to accept applicants from your region.

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