GrowthAssistant (GA) Success Manager – Remote

3 days ago

San Juan, Philippines GrowthAssistant Full time

Overview GrowthAssistant (GA) Success Manager – Remote GrowthAssistant connects exceptional global talent with fast-growing U.S. companies and is committed to helping every Growth Assistant (GA) succeed. As part of our Support/Core Team, you’ll play a key role in ensuring that each GA thrives in their client placement, grows in their role, and embodies the GA Way. This is a people-centered, impact-driven role where leadership, coaching, and culture meet performance and growth. Salary information: Starts at ₱70,000/month (Final offer based on skills and experience matched to role requirements). Work setup: 100% permanent work-from-home. Why you’ll love working here: you’ll collaborate with a diverse, talented team, sharpen your skills with global clients, and make an impact in your career. We value your growth and recognize your contributions every step of the way. The Role As a GA Success Manager (GSM), you’ll be the driving force behind the success and development of Growth Assistants across multiple industries. You’ll act as their coach, mentor, and advocate, working closely with Customer Success, HR, and Operations to ensure satisfaction, retention, and excellence in performance. Salary Range: Starts at ₱70,000/month (Final offer based on skills and experience matched to role requirements) Work Setup: 100% permanent work-from-home Benefits: $25 monthly perfect attendance bonus Performance bonus Anniversary bonus (₱5,000 at 1 year; ₱10,000 at 2 years) Paid Time Off: 7 holiday PTO days/year 6 regular PTO days/year What You’ll Do Coach and Support: Meet regularly with each Growth Assistant (typically 80+ in your portfolio) to guide them through challenges, wins, and growth milestones. Onboard and Train: Design and implement onboarding and training plans to ensure readiness and alignment with client expectations. Champion the GA Way: Instill GA’s culture, values, and commitment to excellence throughout the GA journey. Drive Development: Conduct structured check-ins and reviews, provide candid feedback, and create actionable development plans. Measure Success: Track and report key people operations metrics and insights to the GA Experience Lead. Collaborate Cross-Functionally: Partner with Customer Success and HR to surface feedback, identify training needs, and improve retention strategies. Build & Optimize Systems: Help develop and enhance scalable processes for training, engagement, and performance management. What We’re Looking For 3+ years of experience as a trainer, coach, or people operations professional Proven success in building training and development programs Excellent communication and feedback delivery skills Experience creating systems and processes from scratch Strong analytical mindset with experience tracking and reporting people metrics Passion for leadership, development, and empowering others to succeed Nice to Have Background in marketing, operations, or organizational development Experience with employee lifecycle management (onboarding → retention) Exposure to learning and development program design Comfortable managing multiple priorities in a fast-paced, global environment Apply Apply today and take the next step in your career with GrowthAssistant #J-18808-Ljbffr

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