Help Desk Analyst I
4 weeks ago
Responsible for deploying software for a user and able to work in conjunction with the Software Delivery team to plan and troubleshoot deployments. Resolves tier 1 and tier 2 escalations by working the more complex and time consuming issues and begin root cause determination. Acts a process escalation point to expedite aged tickets. Responsible for mentoring and assisting other technicians with calls. Assists in choosing the best in class tools for future use. Diagnoses and quickly determines customer(s) issue. Initiates global front-end messages. Performs application trouble shooting, identifies errors, trends and recurring issues. Engages in solutions of RC and documents current and correct policies and procedures. Maintains knowledge documentation and ensures that it is installed correctly. Qualifications Requires a BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years relevant experience; or any combination of education and experience #J-18808-Ljbffr
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Systems Analyst
4 weeks ago
, Metro Manila, Philippines Vishay Intertechnology, Inc. Full timeSystems Analyst / Programmer I Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization. Ensuring the continual monitoring of systems and utilization. Ensuring or processing of all kinds of tickets related to defects and incidents. Identifying, analyzing and logging incidents, restoring normal...
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Systems Analyst
4 weeks ago
, Metro Manila, Philippines Vishay Siliconix Itzehoe GmbH Full timeJoin to apply for the Systems Analyst / Programmer I role at Vishay Siliconix Itzehoe GmbH Job Description Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization. Ensuring the continual monitoring of systems and utilization. Ensuring or processing of all kinds of tickets related to defects and...
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Service Desk Analyst
4 weeks ago
, Metro Manila, Philippines Espire Infolabs Full timeJob Overview Get AI-powered advice on this job and more exclusive features. Referrals increase your chances of interviewing at Espire Infolabs by 2x. Get notified about new Service Desk Analyst jobs in Metro Manila . Qualifications Relevant experience in Service Desk Analyst with a strong customer interaction experience Good troubleshooting skills Exposure...
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Service Desk
2 weeks ago
, Metro Manila, Philippines KMC Solutions Full time5 days ago Be among the first 25 applicants Make your next big career move by applying as KMC Solutions' next GLOBAL SERVICE DESK ANALYST (PLM BILLING ANALYST)! Business Analyst with strong experience in SAP PLM, Agile PLM, and manufacturing systems (eMES/AMS). Specialize in analyzing order and billing data, investigating open sales items, and resolving...
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Service Desk Analyst
3 weeks ago
, Metro Manila, Philippines Orro Group Full timeDirect message the job poster from Orro Group Cyber | Networking | Collaboration | Cloud | Managed Services | Professional Services | Everything In-between | Ex-Apple, Microsoft & Amazon | Location: Manila Work covered business hours + rostered weekends This isn’t just another Service Desk role. At Orro, we’re building something different; a connected,...
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Systems Analyst
4 weeks ago
Manila, Philippines Vishay Intertechnology Full timeSystems Analyst / Programmer I page is loaded## Systems Analyst / Programmer Ilocations: Manila, PHtime type: Full timeposted on: Posted Todayjob requisition id: JR-12621Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization. Ensuring the continual monitoring of systems and utilization Ensuring...
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Service Desk Manager
2 weeks ago
Eastwood, Metro Manila, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time ₱1,200,000 - ₱2,400,000 per yearAbout Us is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...
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IT Service Desk Analyst
4 weeks ago
, Metro Manila, Philippines ATOS Information Technology Inc. Full timeShift Schedule: Shifting Work Setup: Onsite Location: McKinley, Taguig/MOA, Pasay Job Qualifications Candidates must have Excellent English communication skills. Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field. At least 1 years’ Service Desk/Helpdesk/Technical Support experience is...
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Help Desk Engineer
1 week ago
Philippines Bit by Bit Inc Full time $2,500 - $5,000 per yearWork Hours: United States Eastern Time (9 AM - 6 PM EST)Salary Range: USD $ per monthAbout BitByBit (BBB):BitByBit is a dynamic Managed Service Provider (MSP) committed to helping small to medium-sized businesses untangle their technical challenges. We're seeking a skilled and dedicated Help Desk Engineer based in Indonesia who can provide outstanding...
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Service Desk Analyst
2 weeks ago
Manila, Philippines Capgemini Full timeCapgemini Manila, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Role Qualifications 1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base. 1–2 years’ work experience in customer services support or having equivalent skills; soft skills a must....