Travel Reservations Specialist
3 weeks ago
Travel Reservations Specialist – Hotel & Land Operations
Location: Makati City, National Capital Region
Company: HOT Business Solutions Inc. (House of Travel Group) – supporting teams across Australia and New Zealand
Travel Reservations Specialist – Hotel & Land Operations is the go-to support for our retail travel consultants, helping them secure the best options for their clients. The role is service- and detail-oriented, covering hotel and land bookings, coordination with suppliers, and quick, professional issue resolution.
Responsibilities
- Assist retail consultants with bookings, product sourcing, quotes, amendments, cancellations, and confirmations
- Liaise with suppliers for availability, special requests, and no-shows
- Process invoices, vouchers, itineraries, and refunds
- Provide guidance on systems, campaigns, and booking processes
- Research and resolve booking issues, escalating as needed
- Collaborate with finance, product, and operations teams to ensure accurate and timely support
- Participate in continuous improvement, knowledge-sharing, and training
Qualifications
- 2-3 years' experience in travel, tourism, or reservations customer service/operations
- Knowledge of the travel industry, multiple destinations, and suppliers
- Strong communication skills (verbal & written)
- Proficiency in MS Office and ability to work across multiple systems
- High attention to detail, strong organizational skills, and ability to multitask under pressure
- Team player with a proactive, solution-oriented mindset
- Flexibility to work on a rostered schedule, including after-hours support
- Preferably with GDS experience (Amadeus, Sabre, Galileo, or similar)
What's in it for you?
- Hybrid work setup after training (3 months onsite, then mix of office/working from home)
- Monthly Base Salary: PHP 35,000
- Early day-shift schedule aligned with AU/NZ business hours (6:00 A.M. – 3:00 P.M. Manila time)
- Part of a fun and collaborative culture that values teamwork, learning, and growth
- Opportunity to work with international teams and gain exposure to the travel industry across Australia and New Zealand
Application note
As part of our hiring process, we ask all applicants to complete a Travel Industry Assessment. The first interview (with our HR) will be scheduled right after that to keep things moving smoothly
This advertiser has chosen not to accept applicants from your region.
#J-18808-Ljbffr-
Reservations Consultant
4 days ago
Manila, National Capital Region, Philippines Goway Travel Full time ₱250,000 - ₱500,000 per yearRESERVATIONS CONSULTANTJob Type:Full TimeLocation:Manila - HybridReporting to:Operations ManagerJob PurposeThe Reservations Consultant is the crucial first point of contact for clients, playing a pivotal role in shaping their initial impression of our company and setting the stage for a positive travel experience. This role directly impacts our company's...
-
Reservation Consultant
4 weeks ago
, , Philippines Travel + Leisure Co. Full timeReservation Consultant - Telemarketing page is loaded## Reservation Consultant - Telemarketinglocations: Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R- **We Put the World on Vacation**Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of...
-
Travel Operations Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeTravel Operations Specialist – Mandaluyong / Metro Manila (Multiple Listings) Note: This page consolidates several travel operations roles from different employers. Each posting includes responsibilities and qualifications for the role as described by the original listing. Check the employer name and location for accuracy and current status. The postings...
-
Travel Consultant
4 days ago
Manila, National Capital Region, Philippines New Asian Travel Services Limited Full time ₱250,000 - ₱600,000 per yearCompany DescriptionNew Asian Travel Services Limited is a Hong Kong-based, IATA accredited travel agency providing tailored travel solutions for the marine sector, as well as general corporate and leisure customers. With over 15 years of experience, our team of travel consultants offers cost-effective travel solutions designed to meet the specific needs of...
-
Crew Travel Specialist
4 days ago
Manila, National Capital Region, Philippines Carnival Corporation Full time ₱40,000 - ₱60,000 per yearJob DescriptionCASI, Cruise Administration Services Inc,a Carnival Cruise Line entity in thePhilippinescurrently has a Crew Travel Specialist available.Only candidates located in the Philippines to apply.Job Summary:Ensure authorized travelers of Carnival Cruise Line, All Brands Group (shipboard and shoreside personnel), contractors and concierge have...
-
Mandarin Bilingual
2 weeks ago
, , Philippines dnata Travel Group Full timeMinimum Requirements: High school diploma/GED required (College degree preferred) Must have at least 2 years of experience working in a travel industry company, either from a BPO which is travel related, or from an actual travel agency as a Mandarin, Cantonese or Korean Speaker IATA certification in Basic or Advanced Standard Fares or ticketing is definitely...
-
Travel Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview As a Travel Consultant at IGT, you will be responsible for assisting clients in planning and booking their travel arrangements, including flights, accommodations, tours, and more. You will provide expert advice, excellent customer service, and create personalized travel experiences that exceed our clients' expectations. Responsibilities Assist...
-
Travel Specialist
4 days ago
Manila, National Capital Region, Philippines Together Light Incorporated Full time ₱120,000 - ₱200,000 per yearWe're Hiring a Travel Specialist Do you have a passion for travel and helping others explore the world? If you've always dreamed of turning your love for travel into a career, we want to hear from youPosition: Travel SpecialistWork Set up: Office based (Manila)Rate: $3-$5 per hourWhat's in it for you?Competitive Salary + Sales Commission – Imagine...
-
Travel Support Specialist
3 weeks ago
Manila, Philippines Metacom Full timeJob Description: Turn your passion for helping people into a rewarding career. As a Travel Support Specialist, you’ll assist customers with their bookings, inquiries, and travel-related concerns through voice and chat. Whether it’s guiding them on reservations or solving simple issues, you’ll make every customer’s journey smoother and stress-free....
-
Travel Specialist
3 weeks ago
, Cagayan Valley, Philippines Buscojobs Full timeTravel Specialist Posted today Job Description: A Travel Specialist is responsible for planning and booking travel arrangements, providing expert advice, and creating personalized travel experiences for clients. This role may include travel arrangements for individuals or corporate accounts and requires excellent customer service, attention to detail, and...