Client Care Representative I
3 weeks ago
Overview You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description Responsibilities Work ManagementAssist with client inquiries and requests across multiple communication channels Review and process various client requests Validate submitted documents (such as identification and proof of account details) Coordinate with support teams, such as workforce managers, to ensure efficient service delivery Endorse requests for further action or approval Teamwork, Collaboration, and EngagementCommit to work efficiently, cooperatively, and consistently with other team members, colleagues and/or superiors through various projects, learning and development, skills assessment, and/or process improvement Ensure to comply with the company’s internal and operations policies and guidelines Communication SkillsFluent in verbal and written English Strong and effective communication skills Good listening skills Problem SolvingDetect and recognize that there is a problem Identify the nature of the problem Define the problem Apply and advise the appropriate solution Multi-tasking in usage of tools and other resources to drive query resolution Effectively collaborate with peers and other teams Core CompetenciesCollaborates Effectively – partners to deliver on team and organization goals Communicates Confidently – Shares relevant information in a direct, compelling and transparent fashion. This is in horizontal and vertical structure. Focuses on the Customer – Builds relationships with customers by understanding and responding to their needs and ensuring fair treatment. Takes Accountability – Sets and achieves stretch objectives Job Category Call Centre Posting End Date Posting End Date: #J-18808-Ljbffr
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Client Care Representative I
14 hours ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱250,000 - ₱500,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Care Representative
3 weeks ago
Taguig, Philippines Sun Life Financial Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Care Representative II
2 weeks ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱250,000 - ₱500,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Care Representative I
2 weeks ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱150,000 - ₱250,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Customer Care Representative
3 weeks ago
Taguig, Philippines TORCH Solutions Full timeJoin the dynamic team as a Customer Care Representative on the dayshift. In this vital customer-facing role, you will be responsible for delivering exceptional service to our wide-ranging client base. Working in our state-of-the-art contact centre located in Taguig City, Metro Manila, you will be the first point of contact for customers, responding to...
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Customer Care Representative
2 weeks ago
Taguig, Philippines TORCH Solutions Full timeJoin the dynamic team as a Customer Care Representative on the dayshift. In this vital customer-facing role, you will be responsible for delivering exceptional service to our wide-ranging client base. Working in our state-of-the-art contact centre located in Taguig City, Metro Manila, you will be the first point of contact for customers, responding to...
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GRS Client Care Representative I
3 days ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱150,000 - ₱250,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Sr. Client Care Representative
3 weeks ago
Taguig, Philippines Sun Life Financial Full timeSr. Client Care Representative - French Bilingual Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Yesterday job requisition id JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic...
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Sr Client Representative II
7 days ago
Taguig, Philippines Sun Life Financial Full timeSr Client Representative II page is loaded## Sr Client Representative IIlocations: Taguig City, National Capital Region (Manila)time type: Full timeposted on: Posted Todayjob requisition id: JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with...
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Client Care Representative
3 weeks ago
Taguig, Philippines Sun Life Financial Full timeOverview You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every...
