Admin Support Specialist | Midshift | Onsite | Alabang/Makati

Your Eye for Detail Can Help Deliver Compassionate Care Our client represents the values and standards of one of the UK's most trusted names in personalized, in-home care. They believe in compassionate, bespoke care designed around each individual's unique needs and lifestyle. With a commitment to dignity, respect, and quality, they deliver professional home care services that empower people to live life to the fullest – in the place they love most: their own homes. What You’ll Do (Your Role at a Glance) Be part of our client’s team as an Admin Support Specialist, ensuring accuracy, consistency, and compliance in care documentation. You’ll help maintain top‑quality records and support auditing processes that uphold the organization’s high standards of care. Quick Role Overview Employment type: Full‑time Shift: Midshift (4 PM‑1 AM PHT during training; 3 PM‑12 AM PHT post‑training) Work setup: Onsite – Alabang or Makati Why You’ll Love Working Here Day 1 HMO coverage with free dependent Competitive salary package Prime office locations in Makati and Alabang (easy MRT access, restaurants, and banks nearby) Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited employee referral incentives Standard government and Emapta benefits 20 annual leave credits (5 convertible to cash) Fun employee engagement activities Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment What You’ll Bring Strong attention to detail and accuracy Organized and methodical approach to auditing and documentation Good understanding of care plan content and structure Familiarity with systems such as IQ, Care Pro, and My Learning Cloud (or willingness to learn) Excellent written and verbal communication skills Desirable Experience Minimum of 2 years of experience in a care, healthcare, or compliance administration role Familiarity with electronic care records and auditing tools Knowledge of CQC requirements and care sector best practices Your Key Contributions (Core Responsibilities) Care Documentation Audits Read client care plans to gain a full understanding of individual care needs. Audit client care logs to ensure alignment with documented care plans and eMARs (Electronic Medication Administration Records). Conduct audits of care plans using the audit tools provided by HI Altrincham. Ensure care plans on IQ are dated consistently with the latest service reviews in client files. Care Pro Administration Audit My Learning Cloud to ensure staff e‑learning modules are completed and up to date. Review Care Pro documents using HI Altrincham audit tools to verify accuracy and compliance. Perform document checks to maintain current and accurate staff records. Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 , Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like‑minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra #J-18808-Ljbffr