Food Delivery Account Specialist

3 weeks ago

Cebu City, Philippines Metacom Business Process Outsourcing Solution Inc. Full time

Food Delivery Account Specialist (No BPO Experience Needed) Metacom Business Process Outsourcing Solution Inc. On-site - Cebu No Exp Required High/Senior High School Full-time Are you passionate about great customer service and love the fast-paced world of food delivery? Join our team as a Food Delivery Support Specialist and become the voice behind the world’s leading food delivery platforms In this role, you'll assist customers with their orders, resolve delivery issues, and provide exceptional support to ensure a smooth and satisfying experience every time. If you're a strong communicator and ready to work in a dynamic environment, we want you on our team Key Responsibilities: Assist customers via phone, chat, or email regarding orders, delivery status, and account concerns Resolve customer inquiries quickly and effectively while providing a friendly and professional experience Coordinate with restaurants, delivery partners, and internal teams to ensure timely order fulfillment Maintain up-to-date knowledge of food delivery platform policies and promotions Basic Qualifications: Good communication skills (verbal and written) Willing to work onsite Open to working on a shifting schedule , including weekends and holidays High School / Senior High School Graduate (based on account requirements) What We Offer: Competitive salary and performance-based incentives Paid training and career development opportunities Friendly and inclusive work environment Chance to work with top global food delivery brands Start your career with us and help deliver happiness, one meal at a time English Language Customer Service Technical Skills Problem Solving Organizational Skills Interpersonal Skills Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, #J-18808-Ljbffr

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