Teammate - Las Pinas (Non-Voice Campaign) + 50k Sign-On Bonus

2 weeks ago

Las Piñas, Philippines TaskUs Full time

The Opportunity TaskUs, a leading global provider of outsourced digital customer experience solutions, is seeking talented Teammates to join our thriving non-voice customer service team in Las Piñas City, Metro Manila. As a Teammate, you will be an integral part of our mission to deliver exceptional customer experiences. This full‑time role offers a competitive salary and an exciting 50k sign‑on bonus Key Responsibilities Provide outstanding customer service through written communication channels such as email, chat, and social media Respond to customer inquiries, concerns, and requests in a timely, professional, and empathetic manner Troubleshoot and resolve customer issues efficiently while adhering to company policies and procedures Maintain detailed and accurate records of customer interactions Collaborate with cross‑functional teams to ensure seamless customer support Continuously seek ways to improve customer satisfaction and operational efficiency What We're Looking For With at least 1 year of BPO experience At least High School/Senior High School Graduate Excellent written communication skills in English, with the ability to convey complex information clearly and concisely Strong customer service orientation, with a genuine passion for helping others Proficient in using various digital communication platforms and tools Adaptable and able to thrive in a fast‑paced, dynamic environment Problem‑solving skills and the ability to think critically to resolve customer issues Commitment to maintaining a high level of accuracy and attention to detail What We Offer Competitive salary with a 50k sign‑on bonus Excellent benefits package, including health insurance, life insurance, and retirement plans Opportunities for career growth and development Supportive and inclusive work culture that values teamwork and collaboration Modern and comfortable work environment with state‑of‑the‑art facilities About Us TaskUs is a leading provider of outsourced digital services and next‑gen customer experience solutions. We are passionate about empowering our global team to deliver transformative business results for the world’s most innovative companies. With a presence in 10 countries, we are committed to creating a diverse and inclusive workplace that fosters personal and professional growth. If you’re ready to join a dynamic and innovative team, we encourage you to apply now #J-18808-Ljbffr

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