Specialist, WFM Administration

7 days ago

Metro Manila Philippines TTEC Full time

Overview

TTEC National Capital Region, Philippines

Join to apply for the Specialist, WFM Administration role at TTEC . Your potential has a place here with TTEC’s award-winning employment experience. As a Data Specialist – Workforce Management – Administration, you’ll be onsite as needed by the business in Metro Manila, Philippines, bringing humanity to business.

What You’ll Be Doing
  • Process and help with service tickets and support items
  • Help train new employees
  • Bring your time management and organizational skills
  • Ensure customer data safety and privacy
What You Bring to the Role
  • 6 months or more call center experience
  • High school diploma or equivalent
  • Solution-oriented mindset
  • Understanding, interpreting, and manipulating data for reporting
  • Computer experience
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Paid time off (PTO) and wellness and healthcare benefits
  • A great compensation package and performance bonus opportunities

The anticipated range is to be updated. Actual compensation offers may vary based on geographic location, work experience, education and/or skill levels.

About TTEC: Our business is about making customers happy. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by humanity and technology. We talk, message, text, and video chat with millions of customers every day. We are an equal opportunity employer. We ensure all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

Onsite

Primary Location

PH-National Capital-Pasay City, Metro Manila

Other Locations

PH-National Capital-Quezon City, Metro Manila, PH-Calabarzon-Cainta

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