Shift Manager

2 weeks ago

Mandaluyong, Philippines Jiang Nan Hotpot Full time

What you'll be doing Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift Ensuring that all customers receive prompt and courteous service Monitoring inventory levels and placing orders as needed Addressing customer complaints and resolving issues in a professional manner Providing training and development opportunities for your team Maintaining accurate records of shift activities, including sales, labor, and incident reports Collaborating with the General Manager to implement and uphold company policies and procedures Bachelor's Degree Minimum 3 years of experience in a supervisory or management role within the restaurant industry Excellent customer service and problem-solving skills Strong leadership and team‑building abilities Proficient in inventory management and cost control Effective communication and interpersonal skills Ability to work flexible hours, including evenings, weekends, and holidays LOCATION: Jiang Nan SMDC FAME Mall, Tower 1, Mandaluyong City Branch #J-18808-Ljbffr

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