Transition Manager

7 days ago


Quezon City, Philippines Manulife Insurance Malaysia Full time

***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Transition Manager page is loaded## Transition Managerlocations: Quezon Citytime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 30 novembre 2025 (Il reste plus de 30 jours pour postuler)job requisition id: JR The role of the **Transition Manager** is to support and coordinate business and technical projects of moderate and large scope and complexity through all phases of initiation, development, and implementation. Transition Manager play a critical role in ensuring that transitions are executed smoothly, efficiently, and in alignment with organizational goals. By managing risks, coordinating cross-functional teams, and ensuring compliance with standards, they help drive sustainable growth and operational resilience—key pillars of our mission to deliver reliable, high-quality service to our business units and stakeholders.**Position Responsibilities:*** Transition and project management of initiatives related to location strategy, continuous improvement of processes, promoting digitization and expense reduction initiatives.* Execution and support of the Company, Divisional and Operations strategy* Work with clients to define and manage the scope, strategy, requirements, and implementation of transitions and projects.* Develop cost-benefit analyses for project initiatives.* Ensure that assigned projects are completed within budgets and schedules while meeting client business objectives.* Identify, analyze, mitigate, document, and control project risks.* Provide effective and regular communication within the project team, stakeholders, sponsors, and management.* Manage client and team expectations and relationships.* Identify resource needs for the project and establish roles, expectations, and goals with team members.* Coordinate in establishing contract terms and conditions and ensure compliance in the scope of work and KPIs.* Conduct After-Action-Reviews.Shared Responsibilities:* Share best practices and initiatives with other functional areas in Operations.* Ensure delivery of services from key vendors.* Customer Experience* Process Improvement and Expense Management* Compliance and Risk Management**Required Qualifications:*** At least 3-5 years transition or project management experience* 5 – 7 years’ experience in BPO, shared services or financial services* Post-secondary education and equivalent business experience* Thorough understanding of products, administration compliance, operations and systems including business desktop applications, and relevant financial products.* Ability to think strategically, assess alternatives for short and long-term impacts and act decisively.* Knowledge of transition and project planning and tracking tools* Excellent analytical and problem-solving skills* Strong presentation and written communication skills**Preferred Qualifications:*** People Management / Leadership Skills* PMP Certification*When you join our team:** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride#J-18808-Ljbffr


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