Billing Specialist

1 day ago

Quezon City, Philippines Convergent Outsourcing Solutions Inc. Full time

We are seeking a detail-oriented and organized Billing Associate to join our team. The Billing Associate will be responsible for preparing accurate invoices, maintaining billing records, communicating with clients regarding payments, and ensuring timely collection of receivables. This role plays a critical part in supporting the financial health of the organization through accurate and efficient billing processes. Key Responsibilities Invoice Preparation & Processing Generate and send invoices to clients/customers in a timely and accurate manner. Review billing data to ensure completeness, accuracy, and compliance with company policies. Account Management & Reconciliation Monitor client accounts for outstanding balances and follow up on overdue invoices. Reconcile billing records with payments received and identify discrepancies. Customer Support Respond to client inquiries regarding billing issues, payment terms, and invoice corrections. Work closely with internal departments (e.g., sales, customer service) to resolve billing discrepancies. Documentation & Reporting Maintain accurate and organized billing records and documentation. Assist in generating financial or billing reports as required by management. Process Improvement & Compliance Help improve billing procedures and ensure adherence to company and regulatory standards. Support internal audits by providing billing documentation and clarification when needed. Qualifications Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent work experience). Proven experience in a billing, finance, or administrative role is an advantage (entry-level candidates welcome). Basic knowledge of accounting principles and invoicing processes. Strong attention to detail and accuracy. Good organizational and time‑management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Excel and familiarity with accounting or billing software (e.g., QuickBooks, SAP, Xero) is a plus. Preferred Experience working with billing systems or ERP platforms. Familiarity with handling confidential financial data. Customer service experience in a billing or finance-related role. #J-18808-Ljbffr

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