Pre-Sales Consultant

3 days ago


Baguio, Philippines Starlight Business Consulting Services, Inc. Full time

We are seeking a results-drivenPre-Sales Consultantto join our growing team. This role is key in bridging the gap between customer needs and our solutions. The Pre-Sales Consultant will work closely with the sales team to understand client requirements, create tailored proposals, and deliver compelling product presentations and demonstrations.

  • Online Consulting Services: Respond to overseas customers' product inquiries via email/online chat/phone, providing professional and timely solutions to ensure service satisfaction.
  • Sales Conversion: Identify customer needs during consultations, proactively guide sales discussions, and drive product/service conversions to achieve sales targets.
  • In-Depth Lead Follow-Up: Continuously track and nurture high-potential leads, employing personalized communication strategies to boost opportunity conversion.
  • Customer Relationship Management: Organize customer data, analyze consultation metrics, and optimize service processes and sales scripts to enhance repeat purchase rates and loyalty.
  • Bachelor’s degree; proficiency in English as a working language to communicate seamlessly with overseas clients.
  • Strong customer service orientation, sales acumen, and conversion skills, with an ability to seize sales opportunities.
  • Excellent stress tolerance and sense of responsibility.
  • Prior experience in consulting or sales roles is preferred.
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