Remote Sales Representative

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you’re a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we’d love to hear from you. Being bilingual is highly advantageous and will be viewed favorably. Candidates must have prior call center experience and reside within 80km of our office. You’ll also need: A high-speed internet connection An appropriate, quiet work environment High language proficiency in English Work-from-home experience To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Key Responsibilities Make outbound calls to prospective and existing customers Present and promote products and services effectively Identify customer needs and recommend suitable solutions Meet or exceed sales targets and performance metrics Maintain accurate records of customer interactions and sales activity Handle objections and resolve customer concerns professionally Stay up to date with product knowledge, promotions, and training Follow scripts, policies, and procedures while using available resources Escalate complex issues when necessary Maintain consistent attendance and adhere to scheduling requirements Candidate Qualifications Must be 18 years or older High school diploma or equivalent Previous call center experience Work from home experience Strong command of the English language Typing speed of 20+ WPM High speed internet connection Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Skilled in troubleshooting and follow-up Able to multitask and self-manage effectively Excellent interpersonal skills Compensation & Benefits At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI includes a range of benefits and incentives, such as: HMO Coverage plus a dependent Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage Dental Coverage with in-house dental assistance Free meals during training Career growth and learning Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Shuttle services and access to company retreats and events Opportunities for growth, promotion, and social engagement Compensation and benefits vary by geography. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today Physical Requirements This job operates in a professional office environment and involves sedentary work. You will need to sit/stand for long periods while using a computer and headset, and may occasionally move objects and operate office equipment. Ability to lift up to forty (40) pounds may be required. Conditions of Employment Must be authorized to work in the country where the job is based. Willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security results. Willing to submit to drug screening. Job offers are contingent on drug screening results. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. MCI will not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, or other protected characteristics. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements. MCI also adheres to reasonable accommodation policies where required by law. For accommodations, contact Human Resources. About MCI (parent company): MCI helps customers tackle CX and DX challenges with industry-leading solutions for CX/BPO, IT Services, and related needs. The information below provides context about the company and its growth; it is not a contract of employment. The employer may revise this job description at any time. This description is not a contract of employment. Employment is at-will. Job Details Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting #J-18808-Ljbffr