Network & Application Monitoring Specialist

4 weeks ago

Quezon City, Philippines Tech Mahindra Full time

Network & Application Monitoring Specialist (URGENT) Get AI-powered advice on this job and more exclusive features. Work Where People Matter At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world. Why You’ll Love It Here Growth you can see – promotions and career paths await Learning that sticks – trainings to sharpen your skills A workplace that cares – inclusive, supportive, and people-first Health coverage you can count on Rewards when you refer friends to join the team Your Day-to-Day Monitor and maintain IT infrastructure and applications, serving as the first line of defense for network and application issues by analyzing events, troubleshooting problems, and escalating when necessary Oversee the progression of Change Tasks (CTASKs), initiating escalation procedures when changes are delayed or breach designated timeframes Coordinate the assignment of Change Tasks (CTASKs) to the appropriate resolver groups Monitor support queues and elevate as needed when restoration targets for P3/P4 incidents are at risk of breaching Track proactive alerting systems (Grafana) and ServiceNow support queues for processes operating outside agreed response times Review system alerts using tools such as LogicMonitor, AppDynamics, App Insights, and Grafana Conduct regular health assessments of network infrastructure and applications Escalate major incidents and administer supplementary components, including IVR activation and deactivation Publish daily monitoring reports Attend and contribute to Daily Operations Review Meetings (DORM) What We’re Looking For Bachelor’s degree in Computer Science, Information Technology, or equivalent field of study Minimum of 2 years’ experience in network and application monitoringHands‑on experience in ServiceNow ITSM, ITIL, and incident management Technical skills in Amazon Connect (AWS) and Azure are good-to-have Strong understanding of performance metrics and diagnostics CCNP/CCNA certification, scripting skills, and Service Desk background preferred Willingness to work in a 24/7 environment Amenable to work onsite in Eastwood, Quezon City We’re a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we’re home to thousands of talented professionals who value growth, diversity, and teamwork. Your Next Move If you’re ready for a role where you can grow, make a difference, and enjoy the ride — we’d love to meet you. Apply today and let’s get started. #J-18808-Ljbffr

  • Network Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Celebal Technologies Full time ₱900,000 - ₱1,200,000 per year

    Engagement Duration: 6 monthsRenewal: Possible, based on performanceType: Full-time staff augmentation (8 AM – 5 PM, may include remote/holiday/overtime work)LocationQuezon City - onsiteMinimum QualificationsBachelor's Degree in Computer Science, IT, or related field2–3 years of experience in network engineering , focusing on SD-WAN...

  • Senior Network Specialist

    1 week ago

    Quezon City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱720,000 - ₱1,080,000 per year

    Senior Network SpecialistResponsibilities:The Senior Network Specialist is responsible for designing, implementing, maintaining, and troubleshootingenterprise network infrastructure. This role ensures network security, performance, and reliability while supportingbusiness operations and IT initiativesKey Responsibilities Design, configure, and maintain...

  • Applications Monitoring and Support Analyst

    3 weeks ago

    Quezon City, Philippines Manulife Full time

    Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place. Why choose Manulife? Competitive Salary packages and performance bonuses Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) Retirement savings benefit Rewarding culture that values...

  • Network Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱900,000 - ₱1,080,000 per year

    Key Responsibilities Design, configure, and maintain LAN, WAN, and wireless networks. Monitor network performance and troubleshoot issues to ensure minimal downtime. Implement security measures, including firewalls, VPNs, and access controls. Manage network hardware such as routers, switches, and load balancers. Collaborate with IT teams to...

  • Senior Network Engineer

    3 weeks ago

    Quezon City, Philippines PRONET SYSTEMS INTEGRATED NETWORK SOLUTION, INC. Full time

    PRONET SYSTEMS INTEGRATED NETWORK SOLUTION, INC. - Senior Network Engineer Design, implement, and maintain network infrastructures. Monitor network performance and troubleshoot issues. Ensure network security and integrity. Collaborate with IT teams to optimize network configurations. Document network designs and configurations. Stay updated on the latest...

  • Monitoring Support

    2 weeks ago

    Quezon City, National Capital Region, Philippines bde75dff-3139-4d16-a431-77eacc569fbc Full time ₱180,000 - ₱192,000 per year

    JOB SUMMARY:As a system monitoring staff, you will be responsible for overseeing the health, performance, and availability of various computer systems. You will monitor infrastructure components, applications, and services to ensure optimal functionality and identify and escalate issues promptly. The role involves proactively monitoring system alerts,...

  • Network Operations Center

    2 weeks ago

    Quezon City, National Capital Region, Philippines Best Resource Enterprise Network Inc. Full time ₱576,000 - ₱720,000 per year

    Overall Description:Responsible for monitoring and maintaining the stability and performance of the company's systems.­­­­­­­­Key Responsibilities:· Monitor data center systems and network traffic to ensure continuous and stable system operations.· Identify performance bottlenecks or unusual traffic patterns and coordinate with the team for...

  • Network Engineer

    4 weeks ago

    Quezon City, Philippines Northgate Technologies, Inc. Full time

    3 days ago Be among the first 25 applicants Responsibilities Design, implement, and maintain network infrastructure. Monitor network performance and troubleshoot issues. Configure routers, switches, and firewalls. Ensure network security and data protection measures. Collaborate with IT teams on network projects. Document network configurations and updates....

  • Junior Network Specialist

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Midea Corp. Full time ₱300,000 - ₱600,000 per year

    We are seeking an entry-level Junior Network Specialist to support the setup, maintenance, and troubleshooting of network systems. The role is ideal for fresh graduates or early-career IT professionals who want to gain hands-on experience in network operations and technical support.

  • Ultrasound Application Specialist

    3 weeks ago

    Quezon City, Philippines NPK Medical Trading, Inc. Full time

    NPK Medical Trading, Inc. is competitive and with commission. A prestigious organization representing major manufacturers of state-of-the-art medical equipment and devices is looking for enthusiastic and hardworking professionals to complement its nationwide service and will work as Ultrasound Application Specialist . DUTIES AND RESPONSIBILITIES Preparing...