Cx Quality Manager

Quality Control Supervisor

Mandaluyong, National Capital Region Liberty Flour Mills, Inc.

Posted today

Job Description

The Quality Control Manager will lead a variety of food safety and quality assurance programs. In this role, you will supervise the audits and inspects processes that monitors food handling, storage and service operations to assure compliance with current food safety and quality regulatory requirements. You will lead and review the work of a team of analysts or inspectors that identify and evaluate the quality of raw materials, in process goods, procedures and operations.

Key Accountabilities

• Lead and maintain quality control systems and product or process verification systems, including sampling procedures and analytical tests to ensure all products produced meet food safety quality requirements.
• Provide overall leadership, development and talent management for direct reports, including forecasting resource needs, recruiting, hiring, performance management, training and budgeting.
• Review regulatory environment and develop response protocols in preparation for new or amended food safety legislation.
• Investigate food safety processes to ensure compliance and report noncompliance to management and governing bodies along with developing and implementing corrective action plans.
• Evaluate vendors or suppliers for compliance with internal standards and external regulations and suggest changes to improve processes or products.
• Other duties as assigned

You will also spend time completing the same tasks as employees on your team.

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of six years of directly related work experience with managerial experience
• Licensed Chemist is preferred
• Other minimum qualifications may apply

Schedule: 8 hour shift

Ability to commute/relocate: Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

Quality Assurance / Quality Control / Document

Manila, Metropolitan Manila Philippine College of Criminology

Posted today

Job Description

PHILIPPINE COLLEGE OF CRIMINOLOGY is currently looking for Document Controller/QA/QC to handle the intake, management, and storage of our company\'s documents. In this role, you will review, process, and file documentation and manage documentation operations. You will monitor and evaluate internal processes, determine their quality, and engage with students, gathering feedback, among other duties.

Responsibilities

• Handling intake, scanning, verification, and storing documents.
• Filing and archiving relevant documentation.
• Retrieving files for other employees and customers when needed.
• Designing templates for documents, file types, and document databases.
• Checking and editing documents for accuracy and compliance.
• Controlling the flow of documents in and out of the department.
• Reporting errors or developments regarding document storage.
• Ensuring secure destruction and disposal of sensitive documents.
• Updating and maintaining document management systems and physical records.
• Maintaining the security of confidential documents.
• Assisting employees with accessing documents through the document management system.
• Developing quality control processes and engaging with students to gather feedback.
• Producing statistical reports on quality standards and improving efficiency.

Requirements

• Bachelor\'s degree in business administration, industrial engineering or related
• 1-2 years experience in document management or records management
• Excellent grasp of Microsoft Office
• Good typing and report writing skills
• Detail-focused document organizing abilities
• Familiarity with regulations regarding document keeping and handling
• Time-oriented approach to handling queries and tasks
• Lean Six Sigma Certification (preferred)

Salary: Php20,000.00 - Php25,000.00 per month

Benefits: Health insurance, Opportunities for promotion, Paid training, Promotion to permanent employee

Schedule: 8 hour shift, Monday to Friday

Supplemental Pay: 13th month salary

Ability to commute/relocate: Manila: Reliably commute or planning to relocate before starting work (required)

Process Improvement Team Lead (Eh 1729)

Mandaluyong, National Capital Region Accenture

Posted today

Job Description

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world

Duties and Responsibilities:

• Facilitate process improvement and assist business owners in improving process performance through analysis and employee input
• Build and deliver Operational/Delivery Excellence training
• Assist in creation and monitoring of standardized processes
• Support development and implementation of management reviews and KPIs
• Provide support to KPI reports and cross-functional projects
• Implement strategic quality direction into guidelines and promote quality culture
• Develop tracking tools and capture lessons learned
• Communicate quality issues to management

Qualifications: Open to college graduates with relevant experience; 1 year project experience in client-facing role; Power BI experience; VSM; Six Sigma knowledge; Lean Six Sigma certification is a plus

Quality Assurance Specialist

Makati, National Capital Region PHILIPPINE TRANSMARINE CARRIERS, INC.

Posted today

Job Description

JOB SUMMARY: The role will drive a continuous improvement culture with systems and tools to drive productivity. Duties and essential functions include defining process quality issues, measuring performance, root cause analysis, and implementing improvements. Monitor updated workflows and ensure compliance.

Professional Qualifications

• Bachelor’s degree in Industrial Engineering
• 3-5 years of QA and process improvement experience
• Familiarity with ISO certification process
• Strong analytical and client-focused problem-solving experience

Job Types: Full-time, Permanent

Benefits: Health insurance, Life insurance, Opportunities for promotion, Pay raise

Schedule: 8 hour shift, Monday to Friday

Supplemental pay: 13th month salary, Performance bonus

Ability to commute/relocate: Makati City: Relibly commute or plan to relocate

Quality Assurance Supervisor (Fintech or Bpo)

Mandaluyong, National Capital Region ONLINE LOANS PILIPINAS FINANCING, INC.

Posted today

Job Description

Job Highlights: 15 VL & 15 SL upon regularization, HMO with one dependent, unused vacation leave conversions and more.

Your responsibilities include audits and quality checks of Operations and Collections, data gathering, root cause analysis, reporting, coaching, and process improvements. Flexible to other tasks as needed.

Skills and Competencies

• Knowledge of products, technology and competition
• Ability to communicate and listen well
• Experience in data gathering and root cause analysis
• MS Office proficiency
• Willing to work holidays and weekends
• Experience in coaching QA agents and process documentation
• Experience in process improvement (preferred)

Salary: Php25,000.00 - Php30,000.00 per month

Benefits: Company Christmas gift, Work from home

Schedule: 8 hour shift

Supplemental Pay: 13th month salary, Performance bonus

COVID-19 considerations: All applicants must be fully vaccinated.

Ability to commute/relocate: Mandaluyong City: Relibly commute or planning to relocate before starting work (required)

Quality Assurance Analyst for Bpo (Eh 996)

Mandaluyong, National Capital Region Accenture

Posted today

Job Description

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world

Duties and Responsibilities:

• Performing quality review
• Tagging dissatisfied customer survey responses
• Maintain CSAT process
• Resolving quality disputes
• Sending quality communications to relevant teams
• Providing 1:1 feedback and coaching to agents
• Preparing for monthly quality team meetings
• Carrying out quality reporting
• Providing backup to other WAs
• Ensure comprehensive process knowledge for aligned towers
• Measure agents\' adherence to policies
• Improve consistency and quality of customer communications
• Identify process issues and suggest improvements

Qualifications: Open to college graduates with relevant experience; 3 years QA in BPO; English proficiency; adaptability

How to apply? Why join Accenture? See above benefits

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