Operations Lead for Fast-Growing Ecommerce/Affiliate Marketing Company

3 days ago

Iloilo City, Philippines EA Ecommerce Full time

Operations Lead for Fast-Growing Ecommerce/Affiliate Marketing Company About Us: We run performance marketing and ecommerce operations specializing in Facebook advertising for health & wellness products. We're running our own dropshipping offers, managing affiliate campaigns, working with overseas suppliers, and scaling our team. Where we are today: I'm the founder running operations alongside a small team of freelancers (video editors, copywriters). We're profitable and growing, but I'm currently handling everything from marketing strategy to supplier negotiations to customer service infrastructure. This is your opportunity to be employee #1 and help build this company from the ground up. If you're looking for an established company with defined processes, this isn't the right fit. If you want to BUILD those processes and systems with me, this could be exactly what you're looking for. We need an operator who can build systems, manage complexity, and move fast - not someone who waits to be told what to do. This is NOT for you if: You need detailed instructions before taking action You wait for approval on every decision You're used to corporate environments with layers of bureaucracy You're afraid of making mistakes You need hand-holding This IS for you if: You see problems and fix them without being asked You'd rather ask forgiveness than permission You've worked in startups and thrive in ambiguity You can build systems from scratch, not just follow existing ones You move FAST and iterate rather than planning forever You take ownership like it's your own business What You’ll Own: Supplier negotiations & relationship management (currently working with Chinese manufacturers) Building out customer service systems (hiring VAs, setting up support processes) Operations infrastructure (policy pages, tracking systems, documentation) Finding holes in our processes and fixing them before I even notice Small-but-important tasks that need to get done but I'm deprioritizing What Success Looks Like in 6 Months: Customer service runs without my involvement Supplier relationships are optimized (better rates, reliable fulfillment) We've hired and onboarded 2-3 new team members smoothly Systems exist for things that were previously chaotic I'm spending 80%+ of my time on marketing/copywriting instead of operations Requirements: 3-5+ years experience in operations, project management, or similar role Must have startup experience (not corporate) Proven track record of building systems/processes from scratch Comfortable with fast-paced decision making Experience managing vendors, contractors, or suppliers Excellent written English (you'll be negotiating and communicating with US/international vendors) Comfortable with tech tools (we use n8n, Notion, various APIs - you don't need to know these but must be tech-savvy) Bonus Points: Experience in ecommerce, dropshipping, or affiliate marketing Has worked with overseas suppliers/manufacturers (especially Chinese suppliers) Built customer service operations before Hired and managed remote teams Experience with fulfillment, logistics, or supply chain #J-18808-Ljbffr

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