Director, APAC IT

Overview Tarro Manila, National Capital Region, Philippines. We are looking for an experienced Director, APAC IT to own the development, integration, administration, support, and overall health of our corporate technology and applications. You will be managing a global team of IT engineers, administrators, and support staff, as well as being a significant hands-on contributor. This position is onsite at our offices in Manila (Pasig City) or Dumaguete, with typical working hours from 5AM until 2PM, Tuesday through Saturday, Asia/Manila time (GMT +8). Working hours may sometimes flex with the needs of the business. This role requires approximately 30% travel, and will spend two weeks per quarter in each of our two APAC offices outside the role’s home office (three APAC offices total). This position reports to the Head of Global IT and Security. What You Will Accomplish Lead our IT Engineering function, with responsibility for both existing and green-field corporate technology Manage a team of IT engineers, administrators, and support staff Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems owned by cross-functional peers Create an environment of rapid iteration on projects with cross-functional peers Give regular and clear feedback around direct reports’ performance Foster decision making on the team, but make final decisions when necessary Set and manage technology consumers’ expectations Participate in production support incidents and hold team accountable for doing application support and resolving incidents Develop and enforce IT policies and practices Resolve issues escalated by technicians and engineers Provide support and guidance to users via service management tools One Year Deliverables Mobile device management systems Multifactor and directory login for endpoints Access orchestrations Global zero-touch hardware deployment Compliance tooling (VAPT, GRC, systems and CI/CD hardening, SIEM, etc.) About You You have 10+ years of IT experience, with 5+ years leading a team You have experience managing the following concepts and/or applications: Identity management (i.e. Okta, Azure, etc.) Mobile device management (i.e. Jamf, Kandji, Intune, etc.) Productivity tools (i.e. Google Workspace, Slack, Atlassian, etc.) Line-of-business applications (i.e. Salesforce, Netsuite, Intercom, etc.) HR information systems (i.e. BambooHR, Ashby, etc.) You have experience delivering compliance tooling for common frameworks (PCI DSS, SOC 2, etc.) You have broad, generalist knowledge of networking, information security, and workstation technologies You have excellent, high-level people management skills combined with project management skills You think critically about the status quo and how it can be improved You have experience with scripting and APIs You are comfortable working independently in ambiguous situations Bonus Points You have experience building and managing a full-spectrum corporate technology portfolio You are experienced in startups and/or rapid-growth companies You are passionate about coaching, mentorship, and career development You are obsessed with delighting customers You are open and willing to take on additional responsibilities that may be outside of this role. We are a growing company If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability. Details Seniority level: Director Employment type: Full-time Job function: Information Technology Industries: Software Development Referrals increase your chances of interviewing at Tarro by 2x. Get notified about new Director of Information Technology jobs in Manila, National Capital Region, Philippines. Tarro is an equal opportunity employer. We value diversity and encourage applications from all qualified individuals. #J-18808-Ljbffr