Sales Outreach

2 weeks ago

Quezon City, Philippines Tavor Perry Full time

ob Overview We’re seeking a Sales Outreach & Admin Support Specialist to handle client communications, confirm bookings, and provide essential administrative support. The ideal candidate is organized, reliable, and confident in managing client interactions with a warm, professional tone. Your goal will be to ensure seamless appointment scheduling, maintain accurate records, and contribute to smooth day-to-day operations. Key Responsibilities Call clients who book via Facebook lead ads or landing pages to confirm their appointments (hot leads). Send reminders and confirmations one day before scheduled appointments. Reconnect with past clients to share new offers, promotions, and updates. Make occasional cold calls during idle hours to engage potential leads. Maintain accurate call logs, confirmations, and attendance data using Google Sheets or CRM tools. Update the internal team on booking statuses, client feedback, and attendance trends. Respond promptly and professionally to client inquiries via phone, email, or social media. Manage scheduling, rescheduling, and cancellations to ensure an organized calendar. Support administrative and social media-related tasks during downtime. Mandatory Skills & Qualities Excellent English communication skills — clear, warm, and polite (Canadian-style etiquette preferred). Strong interpersonal and persuasion skills; able to confirm bookings in a friendly, non-pushy way. Highly organized and dependable, with consistent follow-up habits. Professional, patient, and empathetic when dealing with clients aged 40–60. Sharp attention to detail when recording and updating client data. Reliable internet connection and a quiet, distraction-free workspace. Availability to work during the client’s business hours (depending on location). Preferred Skills Experience in telemarketing, appointment setting, or customer service — ideally in the clinic, beauty, or wellness industry. Familiarity with CRM systems or online booking platforms. Experience working with North American clients. Ability to manage multiple priorities while maintaining excellent communication. Why Join Us Join a supportive, remote-based team that values professionalism, clear communication, and personal growth. This long-term role offers flexibility, stability, and the opportunity to make a meaningful impact by ensuring exceptional client experiences and smooth business operations. #J-18808-Ljbffr

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