Team Leader
3 weeks ago
Join to apply for the Team Leader role at AS White Global THE OPPORTUNITY Our partner, a leading provider of private rehabilitation centers and co-located clinics within aged care facilities across Australia, is seeking a dedicated Team Leader (Healthcare) to join their team Renowned for offering a comprehensive range of allied health services, they stand out as one of the few allied health groups in Australia actively conducting research within their clinics, promoting a holistic, client-centered approach to treatment. As the Team Leader, you will provide essential leadership and day-to-day management for the offshore support team members. This role is focused on driving team performance to meet and exceed business service level agreements (SLAs) through effective workload management, continuous coaching, and robust performance oversight. This role is required to fully report onsite during the first 1-2 months. After that, the role will follow 1x a week onsite, every Tuesday, then work from home the rest of the days. Working hours will follow Australian Business Hours. Key Responsibilities Lead and supervise the offshore support team, providing daily guidance and direction. Monitor team performance against KPIs and SLAs to consistently meet business goals. Conduct regular performance reviews, give feedback, and implement development plans. Oversee training, onboarding, and upskilling to ensure team competency and growth. Foster a positive, collaborative, and high-performing team culture. Act as a subject matter expert and escalation point for complex support tasks. Manage workload distribution and resource allocation to maintain timely delivery. Use data, reports, and dashboards to track productivity and identify areas for improvement. Drive continuous improvement initiatives by streamlining processes and systems. Collaborate with the Central Business Support Leader on reporting, risk management, and process documentation. Skills, Experience & Qualification Bachelor’s degree in business administration or related field Proven leadership skills with strong experience in managing and developing a team in a fast-paced, operational environment. Healthcare or NDIS experience is preferred. Proven ability to manage team performance, including setting KPIs, conducting performance reviews, and addressing performance issues. Excellent organizational and prioritization skills, with the ability to manage competing, time-critical workloads for a team. Strong proficiency in data analysis and using reports and dashboards to guide decision-making and manage team operations. Excellent communication, collaboration, and stakeholder management skills. A deep, hands-on understanding of all tasks performed by the offshore support team. ASW OFFERS A diverse, inclusive, and supportive company culture. Competitive remuneration. Opportunity to collaborate and work with global clients and stakeholders. Medical benefits. Great Paid Leave entitlements. Team outings, travel opportunities, company parties/events, and other exciting activities. Exposure to an international environment, working with people across Malaysia, Vietnam, Thailand, the Philippines, and Australia. Industry and role-related training. Ongoing career opportunities. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Referrals increase your chances of interviewing at AS White Global by 2x Get notified about new Team Lead jobs in Manila, National Capital Region, Philippines . #J-18808-Ljbffr
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Team Leader
1 week ago
Bonifacio Global, Metro Manila, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱800,000 - ₱1,200,000 per yearWE'VE GOT YOU COVERED Dependable HMO and free lunch daily – so you can save more and stress less. #WeAreTGT in BGC: Great Place to Work CertifiedHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards,...
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Team Leader
2 weeks ago
Manila, National Capital Region, Philippines Fusion CX Full time $104,000 - $130,878 per yearCompany DescriptionAt Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs, while our dedicated professionals ensure that every interaction is meaningful and memorable. We serve various sectors including BFSI,...
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Team Leader
2 weeks ago
Manila, National Capital Region, Philippines OPTIMAL Full time ₱900,000 - ₱1,200,000 per yearOPTIMAL Testimonial Video: Job Description - Team Leader - Property Manager About the Role: As a Property Management Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and...
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Team Leader
4 days ago
Manila, National Capital Region, Philippines OPTIMAL Full time $40,000 - $80,000 per yearOPTIMAL Testimonial Video: Job Description - Team Leader - Property ManagerAbout the Role:As a Property Management Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and one-on-one-led...
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Team Leader
3 weeks ago
Manila, Philippines AS White Global Full timeJob Description Our partner, a leading provider of private rehabilitation centers and co-located clinics within aged care facilities across Australia, is seeking a dedicated Team Leader (Healthcare) to join their team! Renowned for offering a comprehensive range of allied health services, they stand out as one of the few allied health groups in Australia...
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Team Leader
2 weeks ago
Manila, Philippines ADP Full timeOverview ADP Manila, National Capital Region, Philippines. The MAS Payroll (West) Team Leader oversees a team of associates, ensuring performance targets are met and service quality is high. They bridge frontline employees and management, foster a positive work environment, resolve immediate issues, and motivate the team. Responsibilities Oversee a team of...
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Team Leader
4 days ago
Manila, National Capital Region, Philippines AS White Global Full time ₱900,000 - ₱1,200,000 per yearTHE OPPORTUNITYOur partner, a leading provider of private rehabilitation centers and co-located clinics within aged care facilities across Australia, is seeking a dedicatedTeam Leader (Healthcare)to join their team Renowned for offering a comprehensive range of allied health services, they stand out as one of the few allied health groups in Australia...
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Team Leader
4 days ago
Manila, National Capital Region, Philippines ASW Full time ₱900,000 - ₱1,200,000 per yearJob Description THE OPPORTUNITYOur partner, a leading provider of private rehabilitation centers and co-located clinics within aged care facilities across Australia, is seeking a dedicated Team Leader (Healthcare) to join their team Renowned for offering a comprehensive range of allied health services, they stand out as one of the few allied health groups...
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Team Leader
2 weeks ago
Manila, Philippines CXperts Full timeLead Like a Pro. Inspire Like a Boss. We're Hiring a Rockstar Team Leader! Ready to take charge and lead with impact? Requirements: Supervise the performance of the team and guarantee the quality of the service. Prepare performance indicators (KPIs) in Excel. Train the team on products, policies, procedures, and customer service best practices. Resolve...
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Team Leader
2 weeks ago
Manila, National Capital Region, Philippines KMC Solutions Full time ₱1,500,000 - ₱3,000,000 per yearFunctional Overview:The Team Leader is responsible for managing the daily operations and performance of the assigned team. This role involves overseeing tasks, monitoring productivity, and ensuring operational efficiency while fostering a collaborative and goal-driven work environment. The Team Leader also serves as the main point of contact between the team...
