Customer Support Representatives
2 weeks ago
Customer Service Representative (Email and Chat) About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. Our Philippines team is growing and we're looking for Customer Service Representatives to join us. Position Summary: If you’re a problem solver and have ease in connecting with customers, this is the role for you You exceed their expectations with your guidance, knowledge, and real passion for technology. You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications, analyze, isolate and resolve a variety of complex technical issues, and comfortably navigate a technical environment. You effortlessly engage, explaining step by step solutions with patience and an approach tailored to each individual customer. You’re not only here to help fix technical issues, but also provide an incredible customer experience. Communication Skills: You are strong in spoken and written English (at least C1) Minimum 1 year professional customer service experience o equivalent customer facing role Experience supporting customers via e-mail, and/or chat Passion for customer service and ownership of the customer experience including comprehensive issue resolution Able to effectively tailor communication and style to different audiences Able to self manage and work independently in a fast-paced, constantly changing environment Organized and detail-oriented, able to recognize patterns Thrives on a team where expertise is shared and feedback is welcomed Solution and satisfaction driven, being able to discern when to provide compensation Plus, but not required: Knowledge of Office 360 Experience with Zendesk, ServiceDesk or Freshdesk Able to meet minimum typing speed of 40 WPM while chatting with customers Interested in ecommerce with possible previous experience in leading ecommerce clients As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to providing continuous employment to people, most especially to the ones severely affected by this pandemic. Our policy is our people first, and as such, it is our goal to keep our employees safe during these uncertain times. #J-18808-Ljbffr
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Customer Service Representative
1 day ago
Cebu City, Central Visayas, Philippines Support Services Group Full time ₱24,000 - ₱32,000 per yearUrgently Hiring With or Without Experience for our International Voice AccountLocation: Skyrise, Cebu CitySalary: Earn as much as P24,000 + P5,000 sign-on bonus*As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll...
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URGENT: Customer Service Representative
7 days ago
Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱40,000 - ₱120,000 per yearURGENT HIRING: Customer Service Representative – U.S. Healthcare AccountLocation: Ebloc 3, Padriga St., IT Park, Apas, Cebu CitySchedule: Shifting (Aligned with U.S. Business Hours)Employment Type: Full-Time | On-Site | Paid TrainingLooking to grow your BPO career in the healthcare industry? We're actively hiring Customer Service Representatives to support...
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Customer Service Representative
7 days ago
Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱150,000 - ₱250,000 per yearCustomer Service Representative – Healthcare Account (Cebu IT Park)Location: Ebloc 3, Asiatown IT Park, Apas, Cebu CitySchedule: Shifting (aligned with US hours)Employment Type: Full-Time | Paid Training ProvidedBuild Your Career in Healthcare BPOAre you ready to level up your BPO career? Join our team as a Customer Service Representative for a US...
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Customer Support Representative
7 days ago
Cebu City, Central Visayas, Philippines ECLARO Full time ₱900,000 - ₱1,200,000 per year**Role Title: Customer Support RepresentativeECLARO: A quick Summary**ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges...
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Customer Support Representative
4 weeks ago
Cebu City, Philippines Select VoiceCom Full timeOverview As a Customer Support Representative, you will be supporting people in the US and assisting them in managing pharmacy prescription benefits. Responsibilities Assisting customers in managing prescription benefits, handling processing issues, and acquiring savings cards Assisting clients in understanding their target copay and available pharmacy...
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Customer Support Representative
2 weeks ago
Cebu City, Central Visayas, Philippines Wipro Full time ₱180,000 - ₱264,000 per yearWipro is hiring a Full time Customer Support Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱15,000 - ₱22,000 per monthNo experience needed
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Customer Support Representative
1 week ago
Cebu City, Philippines Helpware Full timeCustomer Service Representative (Email and Chat) About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in‑class value‑adding services to our partners...
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Customer Support Representative
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱14,500 - ₱20,000 per yearCustomer Support RepresentativeLocation: Cebu CityWork Setup: Onsite | Shifting Schedules | Night ShiftQualifications:Senior High School or College graduate (no prior BPO experience required)Proficient in English communication, both verbal and writtenWhat We Offer:Competitive salary package ranging from ₱14,500 to ₱20,000 plus ₱2,000 non-taxable...
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Customer Support Representative
4 weeks ago
Cebu City, Philippines SVCPH Inc. Full timeOverview What you’ll do: As a Customer Support Representative, you will be supporting people in the US and assisting them in managing pharmacy prescription benefits. Responsibilities Assisting customers in managing prescription benefits, handling processing issues, and acquiring savings cards Assisting clients in understanding their target copay and...
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Customer Support Representative
3 weeks ago
Cebu City, Philippines Select VoiceCom Full timeWhat you’ll do: As a Customer Support Representative, you will be supporting people in the US and assisting them in managing pharmacy prescription benefits. Responsibilities include: Assisting customers in managing prescription benefits, handling processing issues, and acquiring savings cards Assisting clients in understanding their target copay and...
