Operations Manager

4 days ago


Eastern Manila District, Philippines Biospan Full time

Overview

Operations Manager - Senior | Health and Fitness | Remote

BioCheffing – Clean Meals for Your Health and Biology. Biospan offers BioCheffing across the US, UK, EU and UAE. This is a luxury nutrition service where you get a private chef in your home, organic clean ingredients and nutrition support. We make personalised healthy food for people.

Responsibilities
  • Customer and chef ops: handle inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp
  • Recruitment flow: source, screen, schedule trials, onboard chefs (and staff)
  • Billing & finance admin: invoice runs, refunds/credits, weekly reconciliation
  • Light automations: maintain and create simple n8n/Zapier flows
  • Compliance admin: NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files
  • Process building: creating SOPs and improving company-wide processes
Qualifications
  • Have 5–8 years in operations, including team lead experience
  • Are confident with Xero/Zoho CRM (or similar)
  • Have run recruitment and operations pipelines end-to-end
  • Are comfortable with technology and automations
  • Communicate clearly, stay calm, and don’t mind getting your hands dirty
Nice to have

Health/nutrition, hospitality or staffing background; Looker Studio, Xero, basic SQL/Apps Script.

Location & hours
  • Remote (Philippines)
  • Core: 17:00–01:00 PH (UK overlap) + occasional late shift for US spillover
Pay & benefits (USD)
  • Base: $2500 / month
  • Perks: 13th-month pay (PH), HMO after probation
How to apply
  • Fill our short form (5 questions)
  • Upload your CV
  • Optional Cover Letter
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