
Operations Manager
4 days ago
Overview
Operations Manager - Senior | Health and Fitness | Remote
BioCheffing – Clean Meals for Your Health and Biology. Biospan offers BioCheffing across the US, UK, EU and UAE. This is a luxury nutrition service where you get a private chef in your home, organic clean ingredients and nutrition support. We make personalised healthy food for people.
Responsibilities- Customer and chef ops: handle inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp
- Recruitment flow: source, screen, schedule trials, onboard chefs (and staff)
- Billing & finance admin: invoice runs, refunds/credits, weekly reconciliation
- Light automations: maintain and create simple n8n/Zapier flows
- Compliance admin: NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files
- Process building: creating SOPs and improving company-wide processes
- Have 5–8 years in operations, including team lead experience
- Are confident with Xero/Zoho CRM (or similar)
- Have run recruitment and operations pipelines end-to-end
- Are comfortable with technology and automations
- Communicate clearly, stay calm, and don’t mind getting your hands dirty
Health/nutrition, hospitality or staffing background; Looker Studio, Xero, basic SQL/Apps Script.
Location & hours- Remote (Philippines)
- Core: 17:00–01:00 PH (UK overlap) + occasional late shift for US spillover
- Base: $2500 / month
- Perks: 13th-month pay (PH), HMO after probation
- Fill our short form (5 questions)
- Upload your CV
- Optional Cover Letter
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