BPO Assistant Manager

5 days ago

Cebu City, Philippines TASQ Staffing Solutions Full time

BPO Assistant Manager - Cebu City (retail account) Job Openings BPO Assistant Manager - Cebu City (retail account) About the job BPO Assistant Manager - Cebu City (retail account) About the job: Assistant Manager - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: 12-Sep Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) ShiftSchedule | Rest Days: 24x7 Educational Requirement: 2nd year completed / College Graduate Work Experience: 4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the retail domain) Responsibilities: Staff Management: This includes tasks like recruitment, training, performance evaluations, scheduling, and addressing employee concerns. Customer Relations: Assistant managers often interact with customers, handle complaints, and ensure a positive customer experience. Operational Support: They might be involved in inventory management, maintaining store standards, ensuring safety, and contributing to the overall efficiency of the business. Communication and Coordination: They act as a bridge between management and staff, relaying information, implementing procedures, and facilitating communication. #J-18808-Ljbffr

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