Assistant Manager

5 days ago


Cebu City, Philippines TASQ Staffing Solutions Full time

About the job Assistant Manager - Retail BPO (Cebu City) | Onsite Start Date: August 15 Work Setup: Fully Onsite in Cebu City Educational Qualification: Undergraduate or College Graduate Work Experience: 4 to 6 years of experience as a Team Lead in any voice-based Lines of Business (LOBs), preferably within the retail sector Key Responsibilities: Staff Management: Handle recruitment, training, performance appraisals, scheduling, and resolve employee concerns. Customer Relations: Engage with customers, address complaints, and ensure a positive customer experience. Operational Support: Assist in inventory management, uphold store standards, ensure safety protocols, and contribute to overall operational efficiency. Communication & Coordination: Serve as a link between management and staff by sharing information, implementing procedures, and facilitating effective communication. #J-18808-Ljbffr



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