Payments and Cash Operations

1 week ago

Caloocan, Philippines J.P. Morgan Full time

Join J.P. Morgan Asset & Wealth Management, a global leader in investment and wealth management. Shape the future of cash operations by leveraging advanced technologies and fostering a collaborative environment. Unlock your potential with opportunities for career growth and development.

As a Wealth Management-IPB Cash-Team Leader within J.P. Morgan Asset & Wealth Management, you will manage day-to-day cash operations for Private Bank clients, ensuring compliance with regulatory requirements and optimizing processes. You will collaborate with global teams to drive transformation and innovation, while promoting a collaborative and inclusive work environment.

Job Responsibilities:

  • Manage day-to-day operations, including monitoring and processing cash movements, managing exceptions, and enriching client money transfers.
  • Support investigations into payment issues, handle fund returns and amendments, and ensure compliance with regulatory reporting requirements for EU and Asia.
  • Contribute to process optimization by supporting operational model changes, managing error reports, and leveraging AI/ML and other advanced technologies.
  • Assist in meeting market/currency deadlines, handling exceptions and escalations, training, operational controls, and policy adherence.
  • Collaborate with Client Services, Bankers, Treasury Services, and other Operations organizations to enhance client experience.
  • Support the transformation agenda and work with global teams to drive innovation.
  • Assist in effective communication and influence within the team and with stakeholders.
  • Operate effectively in a high-volume, rapid-paced, deadline-oriented environment.
  • Proactively manage escalations, promote process improvement ideas, share best practices, manage risk, identify issues, and escalate as necessary.
  • Support the creation of an effective control environment, assist in developing, implementing, and periodically performing key controls.

Required qualifications, capabilities, and skills:

  • Experience in Financial Services, Operations, or management in Investment Banking or Wealth Management operations.
  • Strong ability to build relationships and influence colleagues, business leaders, and functional partners.
  • Strong industry experience with an understanding of standards.
  • Consultative approach, understanding and anticipating business partner needs.
  • Collaborate effectively with Operations Leaders and key partners.
  • Drive critical thinking, proactively seek out best practices.
  • Highly motivated individual with problem-solving abilities and transformation expertise.

Preferred qualifications, capabilities, and skills:

  • Graduate Degree; MBA or other postgraduate degree is preferred.
  • Knowledge of various automation tools and AI/ML understanding.
  • Willingness to work in US, ASIA & EMEA shifts.
  • Excellent written and verbal communication skills.
  • Good analytical skills with attention to detail, quick grasping, and retention.
  • Coordination and teamwork; Exception handling and subject matter expertise.
  • Time management, flexibility, and adaptability to changes.
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