HR Services – Talent Management Operations

4 weeks ago

Manila, Philippines LanceSoft, Inc. Full time

Job Overview

The Specialist, HR Services – Talent Management Operations will be responsible for the day-to-day operational aspects of talent management processes across the organization. This role involves executing and managing performance management, learning and development, and instructional design activities to ensure a seamless employee experience. The specialist will collaborate closely with HR Org & Talent People Solutions and other HR functions as necessary to implement and operationalize defined talent management programs and initiatives globally.

Responsibilities
  • Execute the end-to-end performance management process, including goal setting, mid-year reviews, and annual performance evaluations.
  • Provide support and training to employees and managers on performance management systems and tools.
  • Track and report on performance management metrics and trends.
Learning and Development
  • Coordinate and deliver learning and development programs, including onboarding, leadership development, and continuous learning initiatives.
  • Manage the logistics and administration of training sessions, workshops, and online learning courses.
  • Assist in the development and maintenance of training materials and content.
  • Provide backend support for the Learning Management System (LMS), including managing curriculum and course offerings, building and modifying learning content, designing engaging learning materials, managing required training and compliance courses, and overseeing enrollment processes and tracking participant progress.
Instructional Design
  • Support the design and development of instructional materials and programs that align with organizational goals and objectives.
  • Utilize various instructional design methodologies to create engaging and effective learning experiences.
  • Evaluate the effectiveness of instructional programs and make recommendations for improvements.
  • Demonstrate proficiency in using digital content creation tools to develop interactive learning modules.

• Serve as the primary point of contact for employees and managers regarding talent management processes and inquiries.

• Ensure a positive and consistent employee experience by providing timely and accurate information and support.

• Collaborate with HR Org & Talent People Solutions and other HR functions as necessary to address and resolve employee issues and concerns related to talent management.

Data and Reporting
  • Maintain accurate and up-to-date records of talent management activities and initiatives.
  • Generate regular reports and analytics on talent management metrics, providing insights and recommendations for improvement.
Qualifications
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in HR operations and shared services, talent management, or related roles.
  • Strong understanding of performance management, learning and development, and instructional design.
  • Excellent communication and interpersonal skills.
  • Proficiency in HRIS and talent management systems.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills.
Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Human Resources
Industries
  • IT Services and IT Consulting
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