Support Analyst

13 hours ago


Batangas City, Philippines Harris Computer Full time

What you’ll do: Resolve customer support tickets and ensure timely updates. Troubleshoot technical issues (SQL, Linux, networking, VPNs). Collaborate with utility clients to deliver the best outcomes. Provide after-hours/holiday support when required. What we’re looking for: 4+ years’ experience in SQL, production environments, and client support. Linux OS support and network administration knowledge. Familiarity with relational databases (Oracle/PostgreSQL). Strong communication and problem-solving skills. Nice to have: Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience. Utility industry or Smart Grid exposure. ITIL/ITSM background. Perks & Benefits: Fully remote work Health & life insurance, lifestyle rewards program, gratuity, and more. #J-18808-Ljbffr



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