Accounts Receivable Staff

4 weeks ago

Taguig, Philippines Klaiya Full time

Position Overview:

The Accounts Receivable Specialist will play a critical role in managing the company's receivables process, including invoicing customers, processing payments, and resolving outstanding balances. The ideal candidate will have strong analytical skills, excellent communication abilities, and a customer-focused approach.

Key Responsibilities:

  • Invoicing and Billing:
    • Generate and send invoices to customers in a timely and accurate manner.
    • Verify billing information, including pricing, terms, and discounts.
    • Maintain billing records and documentation for audit purposes.
  • Payment Processing:
    • Record and reconcile customer payments received via various methods, such as checks, credit cards, and electronic transfers.
    • Apply payments to customer accounts and ensure proper allocation.
    • Investigate and resolve discrepancies or issues related to payments.
  • Collections:
    • Monitor accounts receivable aging reports and follow up with customers on overdue invoices.
    • Communicate with customers via phone, email, or mail to resolve outstanding balances and ensure timely payment.
    • Escalate delinquent accounts to management as necessary.
  • Customer Relations:
    • Provide excellent customer service and maintain positive relationships with customers.
    • Address customer inquiries and resolve billing disputes or discrepancies in a timely and professional manner.
    • Collaborate with sales and customer service teams to address customer needs and concerns.
  • Reporting and Analysis:
    • Prepare and analyze accounts receivable aging reports and other financial reports.
    • Identify trends, patterns, and potential risks related to accounts receivable.
    • Provide insights and recommendations to improve receivables management processes.

Qualifications:

  • Bachelor's degree in accounting, finance, or related field preferred.
  • Minimum of 1-2 years of experience in accounts receivable or related role.
  • Proficiency in accounting software and Microsoft Excel.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and work efficiently in a fast-paced environment.
  • Experience with collections and customer service preferred.

Benefits:

  1. Flexible working locations
  2. Hybrid Set Up
  3. Excellent company culture
  4. Free accommodation & Devices program
  5. High incentive program
  6. Stock Option Program
  7. Work with local & international brands

Company Intro:

Klaiya is an advertising agency specializing in brand & performance marketing, E-Commerce Services & Influencer Marketing. We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts, and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brands We've Worked With:

Nestle | Unilever | URC | Monde Nission | Del Monte | Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock

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