Korean Bilingual | Advisor, Client Solutions
2 weeks ago
Korean Bilingual | Advisor, Client Solutions FactSet Taguig, National Capital Region, Philippines FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. Your Team's Impact Client & User Support is an industry-leading and award-winning client service team within FactSet, focusing on people with specialized knowledge of a select group of sophisticated software and product offerings. The team comprises self-motivated individuals who thrive in a highly collaborative environment and enjoy the challenge of independence and responsibility. Support FactSet applications and create custom FactSet models, screens, and solve complex financial queries Provide creative solutions through expert telephone, email, instant message, and proprietary communication channels What We're Looking For Any Bachelor’s degree preferably Finance or Business majors Fluent in English and Korean Strong analytical and problem-solving skills as well as experience in advanced web-searching Highly organized Genuine interest or experience in financial markets Excellent communication and interpersonal skills Hardworking and proactive Ability to work independently using creative thinking without extensive direction Strong work ethic and highly self-motivated Positive team player attitude Flexible to work in shifting schedule What You'll Do Gain a proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel Follow procedures for maintaining the highest level of quality support for all FactSet clients Share ideas and promote suggestions for the improvement of workflows Cooperate and liaise with other FactSet groups, including Client Solutions, Sales, and Product Development Keep up to date with the market we are operating in, including our products and competitors Meet targets and goals set by exhibiting motivation and high performance Attend internal meetings and training sessions and complete projects as requested Progress is reviewed informally on a monthly basis, followed by formal 6-month and yearly reviews as per FactSet procedure What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. Flexible work accommodations. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Company Overview FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. #J-18808-Ljbffr
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