Quality Assurance Manager

6 days ago

Taguig, Philippines CRIF Full time

CRIF Taguig, National Capital Region, Philippines

Quality Assurance Manager

CRIF Taguig, National Capital Region, Philippines

COMPANY DESCRIPTION

CRIF is a global leader in credit bureau, business information, and credit risk management solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fueling growth.

Headquartered in Italy with more than 6,000 professionals worldwide, we operate in 37 countries across four continents. We have a strong presence in Asia with regional headquarters in Singapore, as well as offices in key cities including, Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Mumbai, Pune, Taipei, Taichung, Tashkent, Tokyo and Zhongli.

Job Responsibilities
  • Manages and Maintains Process Manuals for the entire organization.
  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
  • Identifies and set appropriate quality standards and parameters for products
  • Communicate quality standards and parameters to QA team, product development team, and other appropriate staff
  • Review client, customer, and user feedback
  • Performs other duties as assigned.
  • Remains current with local and global laws and regulations affecting personnel, employment practices, overall operations, laws or trends, and recommends new or revised policies and procedures as deemed appropriate.
  • Prepares quality documentation and reports by collecting, analysing, and summarizing information and trends.
Requirements
  • 5+ years Operations leadership experience required (preferably in the Areas of Data Collection and/or Quality Assurance).
  • Candidate must possess at least a Bachelor's/College Degree or equivalent experience.
  • Ability to think strategically
  • Must be detail oriented
  • Exceptional verbal and written communication skills
  • Ability to handle responsibility in a fast-paced, growing and changing environment
  • Professional demeanour and attitude
  • Strong intuitive and interpersonal skills
  • Must be able to work autonomously
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Quality Assurance
Industries
  • IT Services and IT Consulting and Information Services
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