BPO Quality Assurance Manager for Retail

Job title: QA Manager for Retail Work location: Ayala Work set up and schedule: Brick and Mortar/Shifting Schedule Salary: 110K Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures...

Probe CX Makati, National Capital Region, Philippines Quality Assurance Analyst - BPO Probe CX Makati, National Capital Region, Philippines Overview Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing...

Overview ISTA Solutions is a leading Business Process Outsourcing (BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality for our clients....

Talent Acquisition Partner at Security Bank Corporation The Quality Assurance Manager ensures that the team of Quality Assurance Officers meets or exceeds the standards in designing and delivering the set Quality metrics to continuously drive the performance of the Customer Contact Group. How You'll Contribute Spearheads the development of quality goals,...

ISTA Solutions is a leading Business Process Outsourcing (BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality for our clients. ...

Overview Quality Assurance Manager ensures that the team of Quality Assurance Officers meets or exceeds the standards in designing and delivering the set Quality metrics to continuously drive the performance of the Customer Contact Group. Responsibilities Spearheads the development of quality goals, procedures, and standards that are coherent with the...

TheQuality Assurance Managerensures that the team of Quality Assurance Officers meets or exceeds the standards in designing and delivering the set Quality metrics to continuously drive the performance of the Customer Contact Group.How You'll ContributeSpearheads the development of quality goals, procedures, and standards that are coherent with the values of...

Job DescriptionThe Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. The aim of this role is to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve...

Overview The QA Officer ensures that all restaurants adhere to company standards on food safety, product quality, cleanliness, and customer service. This role involves conducting regular store audits, training staff on quality protocols, and coordinating with Operations, Kitchen, and HR to address any non-compliance issues. Responsibilities Conduct regular...

About the role As the Quality Assurance Head at Q.C. Styropackaging Corporation / Multiplast Corporation, you will play a pivotal role in ensuring the highest standards of quality and compliance across our manufacturing operations. Based in Valenzuela Plant, this full-time position will see you lead a team of quality professionals to drive continuous...