Senior Business Analyst

7 days ago

Manila, Philippines ERNI Full time

ERNI Manila, National Capital Region, Philippines Overview Join to apply for the Senior Business Analyst (ERDI) role at ERNI . Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. We are looking for passionate and motivated individuals to join our team. Responsibilities Support the development and enhancement of digital platforms and data portals. Conduct requirements gathering, stakeholder collaboration, solution design, and quality assurance to ensure effective delivery of business and technical solutions. Requirement Elicitation & Documentation: Conduct workshops to gather and analyze requirements, translating them into user stories and acceptance criteria. Document business processes and requirements in Azure DevOps with proper supporting artifacts. Stakeholder Collaboration & Management: Work with product owners to refine and prioritize the product backlog; engage with stakeholders, developers, and end-users to ensure alignment; present and validate solutions. Communication & Coordination: Collaborate with IT colleagues on system integration requirements; ensure clear and consistent communication across stakeholders, clients, and development teams. Quality Assurance: Coordinate with the testing team and support User Acceptance Testing (UAT); monitor and manage bug fixes and issue resolution; define and validate acceptance criteria and test scenarios. Qualifications Bachelor’s degree in IT, Information Management, Business Management, Accounting, or a related field. Minimum 10 years of experience in business analysis, with at least 5 years in a senior role. At least 5 years of experience in banking, accounting, or financial services. Minimum 7 years in designing and documenting business processes. At least 5 years in quality assurance and IT application testing. Exposure to account/sales management, government procurement, and contract lifecycle management. Understanding of development processes in international or financial institutions (advantage). Excellent written and spoken English communication skills. Location & Schedule Location: Ortigas, Mandaluyong City Work Schedule: Hybrid (3x onsite per week, 8:00 AM – 5:00 PM) Manila Time Employment Type Type: Contract / Staff Augmentation About ERNI ERNI Development Center Philippines Inc. , 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines We deliberately focus on what we know best. 18 Locations in 8 Countries 800+ Employees across the Globe ISO Certified Seniority level Mid-Senior level Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

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