Customer Relationship Management Specialist

3 weeks ago

Quezon City, Philippines Golden ABC, Inc. (Corporate) Full time

JOB PURPOSE Responsible for doing campaign management for promotions (Targeted Promotion or Mass Media Promotion). This position focuses on, but not limited to, customer loyalty and rewards program. CRM Specialist should also be able to analyze the needs of the customers and suggest improvements to support the brand. JOB DUTIES AND RESPONSIBILITIES Responsible for the design, implementation and support of the Customer Relationship Management strategy. Collaborates with business teams to create a loyalty and rewards program. Makes sure that the customer database is correctly segmented in order to target marketing activities appropriately. Responsible for the loyalty campaigns, right conceptualization to analysis which includes idea generation, proposal preparation, overseeing the production process, and execution. Analyze market reports to determine what kind of marketing trends the business should respond to. EDUCATION REQUIRED Graduate of management, business administration, entrepreneurship or equivalent EXPERIENCE Minimum 2 year of related experience. Preferably with one (1) year experience in Retail Industry. KNOWLEDGE Knowledge and exposure to loyalty and rewards program Understanding the market and suggest suitable promos to support the brand Knowledge in all Microsoft Office Applications and not limited to new software applications. Knowledge of various social media applications, mobile and desktop platforms; iOS, Android, Windows. SKILLS Good inter-personal skills and ability to build and establish highly satisfied customer relationships. Good communication skills including written, oral and listening skills. Good customer service skills. Ability to see from and effectively communicate the customer perspective. Keen to details. ATTITUDE Establish and maintain positive working relationships with others both internally and externally Excellent time management skills and the ability to prioritize work Flexible and results-driven #J-18808-Ljbffr

  • Customer Relationship Management Specialist

    2 weeks ago

    Quezon City, Philippines SVEN - The Digital 1st Agency Full time

    Customer Relationship Management Specialist The CRM Specialist will lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management campaigns that drive engagement, retention, and long-term loyalty. RESPONSIBILITIES Manage the end-to-end execution of CRM campaigns...

  • Customer Relationship Management Specialist

    4 weeks ago

    Quezon City, Philippines SVEN Ingenuity Group Full time

    Customer Relationship Management Specialist Quezon City, Philippines | Posted on 11/04/2025 State/Province National Capital Region (Manila) Country Philippines Job Description The CRM Specialist will lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management...

  • Customer Relationship Management Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines GOLDEN ABC, Inc. Full time ₱1,200,000 - ₱2,500,000 per year

    JOB PURPOSEResponsible for maintaining an excellent customer engagement through the most effective systems. The CRM Manager will constantly identify opportunities to grow the customer base and build positive relationship with new clients. This role required strategic and analytical skills when finding solutions to problems to ensure customer's...

  • Customer Relationship Management Specialist

    4 weeks ago

    Quezon City, Philippines Sven Full time

    The CRM Specialist will lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management campaigns that drive engagement, retention, and long-term loyalty. Responsibilities Campaign Operations & Execution Manage the end-to-end execution of CRM campaigns (email, SMS,...

  • Customer Relationship Management Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines SVEN - The Digital 1st Agency Full time $30,000 - $60,000 per year

    Job DescriptionThe CRM Specialist will lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management campaigns that drive engagement, retention, and long-term loyalty.RESPONSIBILITIES:Campaign Operations & ExecutionManage the end-to-end execution of CRM campaigns...

  • Customer Relationship Management Manager

    4 weeks ago

    Quezon City, Philippines SVEN - The Digital 1st Agency Full time

    Customer Relationship Management Manager Join to apply for the Customer Relationship Management Manager role at SVEN - The Digital 1st Agency The Campaign Manager will lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management campaigns that drive engagement,...

  • Customer Success Associate

    4 weeks ago

    Quezon City, Philippines Pestproph Pest Management Full time

    On-site - Quezon City No Exp Required Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists , supporting the Customer Success Manager in day‑to‑day operations, service delivery, and...

  • Customer Success Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines PESTPROPH PEST MANAGEMENT Full time ₱216,000 - ₱240,000 per year

    Job Overview:We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists, supporting the Customer Success Manager in day-to-day operations, service delivery, and administrative functions. The CSA plays a key role in ensuring customer satisfaction, service quality, and...

  • Customer Success Associate

    4 weeks ago

    Quezon City, Philippines PESTPROPH PEST MANAGEMENT Full time

    Job Overview We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists , supporting the Customer Success Manager in day-to-day operations, service delivery, and administrative functions. The CSA plays a key role in ensuring customer satisfaction, service quality, and...

  • Unassigned Customer Management and Leads Conversion Specialist

    4 weeks ago

    Quezon City, Philippines AIA Hong Kong and Macau Full time

    Unassigned Customer Management and Leads Conversion Specialist page is loaded## Unassigned Customer Management and Leads Conversion Specialistlocations: Cubao, PH-AIA Philippinestime type: Full timeposted on: Posted 24 Days Agotime left to apply: End Date: November 30, 2025 (27 days left to apply)job requisition id: JR-61444**At AIA we’ve started an...