Training Officer

1 week ago


Caloocan, Philippines AXA Full time

Job Responsibilities:

  • Development and preparation of training
    • Conducts research on current training methods, trends and practices to benchmark from best practices
    • Designs sales presentation tools, training manuals, sales aids, and other pertinent tools needed by the distribution channels
    • Designs training needs analysis tools and instruments to improve existing programs
    • Conducts workplace assessment to advisors and to determine competencies gained
  • Conduct of training programs and related activities
    • Conducts basic and advanced programs for advisors and managers
    • Assists in training related activities or function of the distribution
    • Provides assistance to advisors and clients in answering their queries or directs them to proper channels
  • Office Administration
    • Conducts post-training evaluation
    • Prepares reports on turn-out of training and assessment results
    • Assists in the accreditation of new trainers to prepare them in the conduct of training programs
    • Disseminates monthly training schedules to branches/offices to communicate training activities
    • Disseminates training information that will promote business growth
    • Requests and handles budget for the training programs
    • Monitors expenses and materials during trainings
    • Liquidates cash advance made for the training programs within specified turn-around time of the company
    • Attends to internal/external customer inquiry on company profile, product benefits and features, etc
    • Provides advise to internal customers on procedures and requirements

Qualifications:

  • Tertiary Education (preferably B.S. Psychology, Business Management/Administration or any business-related course)
  • Writing and oral communications skills
  • Presentation, and group facilitation skills
  • Good grasp of Microsoft Office applications particularly MS Word, MS Excel and MS Power Point
  • Significant experience in facilitation and training
  • A sound knowledge of sales training, facilitation, and workplace assessment
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