Call Center Quality Analyst

Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You will lead a team of call center representatives, monitor and analyze call center metrics,...

About the job: Quality Analyst - Travel Sales (Cebu) | OnsiteNature Of the Account: Travel SalesStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: Night ShiftEducational Requirement: At least 2nd year completedWork Experience:2 to 4 years of overall experience with 1 to 2 years experience in providing...

Position: Quality Analyst - Travel Sales (Cebu) | OnsiteAccount Type: Travel SalesStart Date: ASAPSupport Type: VoiceWork Arrangement: 100% Onsite (Cebu)Shift & Rest Days: Night ShiftEducational Qualification: At least a second-year college student or higherWork Experience:2 to 4 years of overall experience1 to 2 years of experience in providing quality...

Nature Of the Account: Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement: Undergraduate/College Grad Work Experience:At least 2+ years exp as QA Analyst in a BPO setup (preferably in retail domain)Any domainGood communication skills Responsibilities:Monitoring...

Nature Of the Account:  Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement:  100% Onsite (Cebu) Shift Schedule | Restdays : 24x7 Educational Requirement : Undergraduate/College Grad Work Experience: At least 2+ years exp as QA Analyst in a BPO setup (preferably in retail domain) Any domain Good communication skills ...

TASQ is seeking a call center trainer to immediately fill an on-site position.The preliminary pre-screening interview will be conducted via phone.**Job Title: Call Center Trainer (Cebu)****Work Setup:** On-site in Cebu City**Shift:** 1 PM - 10 PM, Monday to Friday (Set Schedule)**Requirements:**- A minimum of 2 years of experience as a Call Center Trainer in...

We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will handle inbound and/or outbound calls, provide information, resolve issues, and ensure customer satisfaction with professionalism and efficiency.

Nature Of the Account:Travel SalesStart Date:ASAPType of Support: VoiceWork Arrangement:100% Onsite (Cebu)Shift Schedule | Restdays:Night ShiftEducational Requirement:At least 2nd year completedWork Experience:2 to 4 years of overall experience with 1 to2 years experience in providing quality monitoring feedbacks in call centre sales...

**Now Hiring: Call Center Representatives Fluent in English - Cebu City (On-Site)**TASQ is currently looking for call center representatives for on-site roles in Cebu City. Please ensure your phone is available, as preliminary interviews will be conducted via phone.Applicants must be able to complete the rest of the recruitment process on site in Cebu City...

"Job Responsibilities:provide excellent customer service to existing clientsanswer customer support calls update client database whenever necessarypromote other products & services whenever necessaryJob Qualifications:with or without call center experiencehigh school diploma or equivalent; additional education or training in customer service is a...