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Collection Specialist

4 weeks ago


Manila, Philippines MotorStar MSS Full time

Duties and Responsibilities

  • Collection Targets Achievement
Collection Targets Achievement
  • Timely collection of past-due accounts through field activities and coordination with branch management.
  • Collaborate with team members to meet and exceed collection targets.
Credit Applicant Investigation
  • Conduct thorough credit investigations and verifications.
  • Ensure accurate and complete information for credit decisions.
Account Monitoring
  • Monitor unpaid accounts daily and develop action plans for collection.
  • Regularly update account information for accurate records and proactive debt recovery.
Customer Service
  • Issue collection notices with clear obligations and responsibilities.
  • Address inquiries, explain contract terms, and provide after-sales support.
Compliance and Safety
  • Issue collection receipts for all payments received from customers.
  • Follow safety protocols during fieldwork.
  • Maintain service unit care and registration per regulatory standards.
Qualifications
  • Must have a valid driver's license
  • Can drive motorcycle
  • Familiar with Google Maps and Waze.
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