Director, Slot Operations

6 days ago

Manila, Philippines Melco Resorts & Entertainment Full time

Join to apply for the Director, Slot Operations role at Melco Resorts & Entertainment

Position Summary
The Director, Slot Operations is responsible for the day to day operations of the Slot Operations Department. This includes staffing, administration, training, discipline, guest experience, team development, planning and executing installations, preventive maintenance, sourcing, specification of and procurement of equipment. The Director, Slot Operations is responsible to develop strategic objectives, revenue generation, protection of company assets, ensure the smooth operation of overlapping areas of cooperation between other departments, particularly with Gaming Technical Services of IT, Table Games and Casino Marketing.

Primary Responsibilities

  • Contributing to providing a challenging and exciting environment for team members to work within.
  • Ensuring the recognition of team member performance, including team performance, both in terms of positive desirable behaviour, and in terms of substandard performance, and the management thereof.
  • Ensuring all department policies and procedures are maintained on an up to date basis, recommending changes to reflect changes to our business operations, and ensuring that these policies and procedures are adhered to.
  • Making recommendations regarding strategic and operational improvements to improve department performance in both qualitative and quantitative terms.
  • Oversee project planning and execution of all casino changes, through liaison with Strategic Marketing, Engineering, IT, Cage, and Security and Surveillance.
  • Responsible for preparation of all Slot Machines PAGCOR submission documentation.
  • Develop and maintain complete casino preventive maintenance schedule in order to keep all casino equipment in top working condition.
  • Liaise with external suppliers on product sourcing for gaming equipment, furniture and accessories, including design and functionality.
  • Assist with development of maintenance contracts and overseeing execution of outsourced maintenance work on gaming equipment.
  • Oversee logistic arrangement for timely delivery of gaming equipment.
  • Development of additional IGT reports to assist with business operations and monitoring of business performance.
  • Investigation of suspicious and negative hold machines.
  • Oversee Slots Oprations Senior Manager and Area Mangers portfolio responsibilities, including training and coordination of rotation of these responsibilities.
  • Development of messaging system for promotional purposes, and operational alerts.
  • Overseeing development, and execution of team member hiring process.
  • Overseeing development, and execution of team member training program.
  • Recommend and/or execute management policies to hire,

  • Director, Slot Operations

    1 week ago

    Manila, Philippines Melco Resorts & Entertainment Full time

    Join to apply for the Director, Slot Operations role at Melco Resorts & Entertainment Position Summary The Director, Slot Operations is responsible for the day to day operations of the Slot Operations Department. This includes staffing, administration, training, discipline, guest experience, team development, planning and executing installations,...

  • Ambassador, Slot Operations

    2 weeks ago

    Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱30,000 - ₱1,200,000 per year

    REQ13208 Ambassador, Slot Operations (Open)Position SummaryThe Ambassador, Slot Operations is responsible for warmly welcoming guests to City of Dreams Manila and explaining our gaming machines product and how to play the gaming machines.He / She is explains our Players Club programme to our guests, and signs them up as members.He / She also celebrates wins...

  • Ambassador, Slot Operations

    3 weeks ago

    Manila, Philippines Melco Resorts & Entertainment Full time

    Overview Ambassador, Slot Operations (Open) – The Ambassador, Slot Operations is responsible for warmly welcoming guests to City of Dreams Manila and explaining our gaming machines product and how to play the gaming machines. He / She explains our Players Club programme to our guests, and signs them up as members. He / She also celebrates wins with the...

  • Director of Operations

    1 week ago

    Manila, National Capital Region, Philippines IntouchCX Full time ₱1,500,000 - ₱2,500,000 per year

    About the JobAre you looking for an exciting new challenge? IntouchCX is looking for youAs one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.We're hiring a Director of Operations to be...

  • Director of Operations

    2 weeks ago

    Manila, Philippines SupportFinity™ Full time

    Overview IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Director Of Operations

    3 weeks ago

    Southern Manila District, Philippines Buscojobs Full time

    Overview We are looking for an exceptional Operations Director who will be managing around 60-100 employees, provide stability and growth for the company, and collaborate closely with the Executive Team to plan and oversee the ongoing operations. Salary Rate: ₱150,000- ₱300,000/month (experience-based). Work Schedule: Graveyard. This is a remote...

  • Director of Operations

    3 weeks ago

    , Metro Manila, Philippines BettingJobs Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from BettingJobs Recruitment Consultant at Bettingjobs.com BettingJobs is working with a well established gaming brand seeking to expand their senior team based in Manila with the addition of a Director of Operations. The Director of Operations ensures that Customer...

  • Senior Operations Director

    1 week ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    Job SummaryThe Senior Operations Director is responsible for overseeing the day-to-day business operations and ensuring the organization's efficiency, profitability, and long-term sustainability. This role provides strategic and operational leadership, drives process improvements, and ensures service delivery excellence across departments. The Senior...

  • Director Sales Marketing Operations

    2 weeks ago

    Manila, National Capital Region, Philippines Yapster e-Insurance Brokers Full time ₱1,500,000 - ₱2,500,000 per year

    Company DescriptionYapster e-Insurance is a well-established Makati-based non-life insurance broker that delivers a broad range of products. The company focuses on customer empowerment, convenience, and service excellence, backed by decades of experience. Yapster e-Insurance operates with a digital-first approach and is part of the broader Yapster...

  • 2D Animator

    3 weeks ago

    Manila, Philippines Playnetic Full time

    Overview Join to apply for the 2D Animator role at Playnetic . You will play a crucial role in the development of visually appealing and captivating slot games as part of Playnetic's Art Department. Working closely with our game development team, you will be responsible for creating visually stunning animations, character animations, and special effects to...