(native Japanese) Customer Support Consultant

3 weeks ago

Davao City, Philippines SupportYourApp Inc. Full time

What you will do Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Stay up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role Native Japanese and English communication skills At least 6 months of experience in a customer support role Analytical and research skills Positive and responsible attitude A personal laptop or computer (at least 8GB RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will be a great plus Experience with CRM systems Experience in crypto/finance Benefits and Perks Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills Visit our website: Disclaimer We are a multinational company with unbiased views. The assessment of candidates is not affected by characteristics such as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, or any other reason prohibited by law in provision of employment opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. #J-18808-Ljbffr

  • IT JAPANESE BILINGUAL

    3 weeks ago

    Quezon City, Philippines HRTX Full time

    Overview We are actively hiring IT Japanese Bilingual Java Developers to join our growing team. This role is ideal for professionals with a background in Java development and proficiency in Japanese and English languages. Candidates with Japanese Language Proficiency Test (JLPT) levels N1 to N3 are highly preferred, though N4N5 levels will also be...

  • Japanese Software Development Supervisor

    3 days ago

    Makati City, Philippines J-K Network Services Full time

    COMPANY PROFILE: This is a Japanese IT company providing IT services, web development, customer service, Technical Support, Website Design and Website maintenance. This IT company offers service to Japanese Firms based in the Philippines and in Japan. Position: Japanese Software Development Supervisor Company Industry: Japanese IT company Work Location:...

  • Customer Expert

    2 weeks ago

    Quezon City, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Title:Japanese Customer Expert (Bilingual Speaker)Location:Eastwood, Quezon City (Fraud Account)Silver City. Pasig City (Search Engine Account)Account/ LOB:Fraud DetectionSearch EngineWork Set up & Schedule:Day ShiftNight ShiftSalary Package:80, ,000 based candidate work experienceKINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL,...

  • SAP Specialist

    4 weeks ago

    Quezon City, Philippines ARTECH TECHNOLOGY INC Full time

    About the role ARTECH TECHNOLOGY INC is seeking a talented SAP BTP - Japanese (JLPT) to join our team in Quezon City Metro Manila on a contract basis. As an integral part of our Information & Communication Technology division, you will play a crucial role in the development and implementation of our SAP-based solutions. We are seeking an experienced SAP BTP...

  • Japanese Bilingual Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time ₱200,000 - ₱250,000 per year

    About the RoleWe are looking for a Japanese Bilingual Customer Service Representative to join our growing team in Cebu City. The role focuses on providing excellent customer support by assisting clients in both Japanese and English, ensuring prompt and accurate service while maintaining customer satisfaction.Key ResponsibilitiesRespond to customer inquiries...

  • CSR - Japanese Customer Enablement (Cebu Onsite)

    3 weeks ago

    Cebu City, Philippines OfficePartners360 (OP360) Full time

    We are looking for a Japanese-speaking Customer Enablement Specialist to support a global tech client in helping teams work more effectively and productively. This role focuses on assisting Japanese-speaking users in learning and maximizing the value of the client’s platform through product education, support, and onboarding guidance. You will be...

  • CSR - Japanese Customer Enablement (Cebu Onsite)

    2 weeks ago

    Cebu City, Philippines OfficePartners360 (OP360) Full time

    We are looking for a Japanese-speaking Customer Enablement Specialist to support a global tech client in helping teams work more effectively and productively. This role focuses on assisting Japanese-speaking users in learning and maximizing the value of the client’s platform through product education, support, and onboarding guidance. You will be...

  • Customer Success Manager

    1 week ago

    Cebu City, Central Visayas, Philippines HOD HR HUB (H³) Full time ₱1,200,000 - ₱2,400,000 per year

    Role: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...

  • Interpreter (Japanese Translator)

    3 weeks ago

    Cebu City, Philippines NIDEC INSTRUMENTS CORPORATION Full time

    Interpreter (Japanese Translator) Join to apply for the Interpreter (Japanese Translator) role at NIDEC INSTRUMENTS CORPORATION. Fluent in Japanese and English, both written and spoken. Translate a variety of documents, including technical, legal, and marketing materials. Ensure accuracy and cultural relevance in translations. Collaborate with team members...

  • Customer Service Representative-Japanese Bilingual

    3 weeks ago

    Cebu City, Philippines OfficePartners360 (OP360) Full time

    JOB SUMMARY As a Japanese Bilingual CSR, you will be the primary contact for Japanese-speaking customers, handling inquiries, troubleshooting, and providing excellent customer support across multiple channels. KEY RESPONSIBILITIES - Deliver outstanding customer service and sales in both Japanese and English. - Handle product inquiries, sales, order...