CSR - Japanese Customer Enablement (Cebu Onsite)
2 weeks ago
We are looking for a Japanese-speaking Customer Enablement Specialist to support a global tech client in helping teams work more effectively and productively. This role focuses on assisting Japanese-speaking users in learning and maximizing the value of the client’s platform through product education, support, and onboarding guidance. You will be responsible for empowering customers to adopt the product confidently, guiding them through its features, and addressing their questions with clarity and professionalism. KEY RESPONSIBILITIES - Deliver world-class support and guidance to Japanese-speaking users via email, chat, or video sessions - Assist with onboarding new users, providing product walkthroughs, and best practices - Work closely with internal teams to escalate issues and ensure customer satisfaction - Understand user needs and share feedback to help improve the platform and customer experience QUALIFICATIONS - Fluent in Japanese (N1 or N2 proficiency), both written and spoken - Proficient in English for internal communication - Strong customer service or enablement experience, preferably in SaaS or tech environments - Comfortable with technology and able to quickly learn software tools - Excellent communication and interpersonal skills - Experience in customer training, onboarding, or technical support is a plus - Must be willing to work onsite in our Cebu office. WHAT WE OFFER - Competitive salary and language premium - HMO and other standard benefits - Professional growth opportunities with a globally recognized tech client - Supportive and collaborative work culture
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CSR - Japanese Customer Enablement (Cebu Onsite)
3 weeks ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeWe are looking for a Japanese-speaking Customer Enablement Specialist to support a global tech client in helping teams work more effectively and productively. This role focuses on assisting Japanese-speaking users in learning and maximizing the value of the client’s platform through product education, support, and onboarding guidance. You will be...
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Cebu City, Philippines OfficePartners360 (OP360) Full timeJOB SUMMARY As a Japanese Bilingual CSR, you will be the primary contact for Japanese-speaking customers, handling inquiries, troubleshooting, and providing excellent customer support across multiple channels. KEY RESPONSIBILITIES - Deliver outstanding customer service and sales in both Japanese and English. - Handle product inquiries, sales, order...
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Cebu City, Philippines OfficePartners360 (OP360) Full timeJOB SUMMARY As a Japanese Bilingual CSR, you will be the primary contact for Japanese-speaking customers, handling inquiries, troubleshooting, and providing excellent customer support across multiple channels. KEY RESPONSIBILITIES - Deliver outstanding customer service and sales in both Japanese and English. - Handle product inquiries, sales, order statuses,...
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Hiring CSR @ Cebu
2 weeks ago
Cebu City, Central Visayas, Philippines Find HR PH Full time ₱324,000 per yearAbout the role We are seeking passionate and driven Customer Service Representatives (CSRs) to join our team in Cebu City, Cebu. As a CSR, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and assisting with car insurance-related needs. This full-time position offers a competitive salary package of 27K...
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Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time ₱200,000 - ₱250,000 per yearAbout the RoleWe are looking for a Japanese Bilingual Customer Service Representative to join our growing team in Cebu City. The role focuses on providing excellent customer support by assisting clients in both Japanese and English, ensuring prompt and accurate service while maintaining customer satisfaction.Key ResponsibilitiesRespond to customer inquiries...
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CSR - Customer Service Representative
3 days ago
cebu, Philippines Stackph Full timeLooking for work? We got you!!! We are hiring for Customer Service Representative * Sites: Cebu * Onsite/Virtual Process and Onsite Work Set-up * Shifting Schedule * Earn 18K-24K for a month Qualifications: * HS/SHS Graduate * With or without BPO experience * Amenable to work onsite and on a shifting schedule * Can start ASAP Interested? Apply now and...
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Arabic Bilingual CSR
3 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeJob Summary: We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...
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Non Voice CSR
4 days ago
Cebu City, Philippines J-K Network Services Full timeCOMPANY PROFILE: Company Profile: This company is global company leading in providing integrated platforms and smart technology. The company offers instant access to accurate digital tools and product support. They are known for providing AI products for pioneer and thriving businesses. BENEFITS : Government Mandated Benefits HMO Vacation Leave Leave...
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Japanese Development Project Leader
3 days ago
Cebu City, Philippines J-K Network Services Full timeCOMPANY PROFILE: One of the IT solutions providers based in Cebu City, dedicated to delivering high-quality software products and services to both local and international clients. Position: Japanese Development Project Leader Company Industry: Software Development Company Work Location: Cebu City Salary: Php 120,000 - Php 150,000 Work Schedule: Dayshift or...
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Non Voice CSR
2 weeks ago
cebu, Philippines J-K Network Services Full timeCOMPANY PROFILE: Company Profile: This company is global company leading in providing integrated platforms and smart technology. The company offers instant access to accurate digital tools and product support. They are known for providing AI products for pioneer and thriving businesses. BENEFITS : Government Mandated Benefits HMO Vacation Leave Leave Credits...