Customer Expert

5 days ago

Quezon City, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱800,000 - ₱1,200,000 per year

Job Title:

  • Japanese Customer Expert (Bilingual Speaker)

Location:

  • Eastwood, Quezon City (Fraud Account)
  • Silver City. Pasig City (Search Engine Account)

Account/ LOB:

  • Fraud Detection
  • Search Engine

Work Set up & Schedule:

  • Day Shift
  • Night Shift

Salary Package:

  • 80, ,000 based candidate work experience

KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING

Job Qualifications:

  • Proficiency in Japanese language (JLPT N1, N2, or N3; open to both native and non-native speakers)
  • English proficiency at B2 CEFR level or higher
  • Minimum of 6 months' experience in a call center, BPO, or related customer service role
  • Strong Keigo (敬語) skills for professional and polite communication in Japanese
  • Willingness to work onsite

Recruitment Process: Online Process

  • Phone Screening
  • Profile Creation and English Assessment
  • Initial Interview
  • Japanese Language Assessment
  • Operations Interview
  • Job Offer

Candidates without access to a laptop or computer at home are welcome to complete their assessment onsite

Job Types: Full-time, Permanent

Pay: Php80, Php120,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid training

Experience:

  • 6 months in BPO: 1 year (Preferred)

Language:

  • JAPANESE (Preferred)

License/Certification:

  • ABLE TO READ AND WRITE KANJI (Preferred)
  • JLPT N3-N1 (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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