Customer Expert
2 weeks ago
Job Title:
- Japanese Customer Expert (Bilingual Speaker)
Location:
- Eastwood, Quezon City (Fraud Account)
- Silver City. Pasig City (Search Engine Account)
Account/ LOB:
- Fraud Detection
- Search Engine
Work Set up & Schedule:
- Day Shift
- Night Shift
Salary Package:
- 80, ,000 based candidate work experience
KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING
Job Qualifications:
- Proficiency in Japanese language (JLPT N1, N2, or N3; open to both native and non-native speakers)
- English proficiency at B2 CEFR level or higher
- Minimum of 6 months' experience in a call center, BPO, or related customer service role
- Strong Keigo (敬語) skills for professional and polite communication in Japanese
- Willingness to work onsite
Recruitment Process: Online Process
- Phone Screening
- Profile Creation and English Assessment
- Initial Interview
- Japanese Language Assessment
- Operations Interview
- Job Offer
Candidates without access to a laptop or computer at home are welcome to complete their assessment onsite
Job Types: Full-time, Permanent
Pay: Php80, Php120,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
Experience:
- 6 months in BPO: 1 year (Preferred)
Language:
- JAPANESE (Preferred)
License/Certification:
- ABLE TO READ AND WRITE KANJI (Preferred)
- JLPT N3-N1 (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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