Everise BGC Taguig Hiring BPO Agents NO CC Exp Needed

5 days ago

Taguig, Philippines JobsAvenuePH Full time

Everise BGC Taguig Hiring BPO Agents NO CC Exp Needed

On-site - Taguig

Diploma • Full-time

Job Description Employee Recognition and Rewards

Performance Bonus, Employee Recognition Program

Government Mandated Benefits Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Read More

Job Description:

Join Everise , a global leader in customer experience solutions We are looking for Customer Service Representatives who are passionate about helping others and thrive in a fast-paced environment.

As a Customer Service Representative, you will handle customer inquiries via voice, chat, or email. Your goal is to deliver excellent service, resolve concerns efficiently, and represent Everise’s commitment to world-class customer support.

NOTE: This job post is managed by John Christopher Briagas under the Everise Non-Employee Referral Program .

By submitting your application through this post, you agree and acknowledge that you are being referred under this program and that John Christopher Briagas may be eligible for a referral incentive upon your successful hire.

Key Responsibilities:
  • Handle incoming calls, chats, or emails from customers professionally
  • Resolve customer issues with empathy, accuracy, and efficiency
  • Provide product or service information clearly and effectively
  • Escalate unresolved issues to appropriate departments when necessary
  • Meet or exceed performance metrics including call quality, customer satisfaction, and response time
  • Maintain confidentiality and security of customer information
  • Stay updated with Everise’s processes, systems, and client requirements
Qualifications:
  • At least Senior High School graduate or High School graduate (Old Curriculum)
  • With or without BPO experience – fresh graduates and career shifters are welcome
  • Basic computer and typing skills
  • Willing to work onsite and on shifting schedules
  • Strong customer service mindset and problem-solving skills
  • Amenable to work at any Everise site (depending on current openings)
Why Join Everise?
  • Competitive salary and performance bonuses
  • Opportunities for career growth and promotion
  • Friendly and supportive work environment
  • HMO & other employee benefits

English Language • Customer Service • Problem Solving • Team Player • Strong Work Ethic • Technical Skills • People Skills • Organizational Skills • Interpersonal Skills • Call Centre

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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